What a bad experience with diana she has bad custom service as i walked away i heard her talking to the other employee saying i was stupid for making a big deal out of alot of muster when they messed up my order twice i dont appreciate her as a manger taking those steps to please righteous everyday customers ignoring the fact customers have a right to complain what they put in there mouth i wish i have head quarters number to make a good point with there down graded service and even though she didnt give me my receipt back i feel it was very unprofessional for her to ignore the fact that i told her easy on a simple ingredient which was too much attitude and business shouldnt be mixed by a simple mistake as a manger i should have been treated fairly and refunded and gladly reserviced as i am a CHEF for 5 years in popular restaurants through out the valley
Crow G.
Évaluation du lieu : 1 Rancho Cucamonga, CA
nasty breakfast jacks. dry bread so I stop going for breakfast before work. The workers don’t do there job right. Stop serving OLDFOOD.
Bella V.
Évaluation du lieu : 1 Granada Hills, CA
Every time I go to this Jack-in-the-Box somethings going on last time a potato wedges where frozen now today my coffee was just horrible it seems like this Jack-in-the-Box gets very crowded but they’re in such a rush they can get their food right. Sucks because I love Jack in the box but this location food just bad
Elle T.
Évaluation du lieu : 1 Santa Clarita, CA
I usually don’t write bad reviews but this jack in the box has unethical employees. Finding a hair in my sandwich is just one of things wrong with my order today. Absolutely disgusting and dirty! Aside from that I ordered large fries that were only filled half way.(I’m not exaggerating when I say half way!) Besides that the staff here has a hard time getting the order right as well.
Randall M.
Évaluation du lieu : 1 Los Angeles, CA
Took a walk. Stopped by on the way home. Typical fast food. At least they could try and make it up with decent customer service. Long wait to place order. Guy in front of me said he’s been waiting several minutes to place order. This happens often at this place. Well, the spread and cheese was bunched up on one side of the sandwich. Seems like this would actually take extra effort.
Christian A.
Évaluation du lieu : 1 Los Angeles, CA
I would give them half a star if I could I got a jnr bacon cheese burger and the bacon they gave me was burnt the patty was also burnt I’m surprised the didn’t burn the bread, I don’t really eat fast food but today their wasn’t much around. I also got their chicken strip and they also came over cooked they were dark and tasted burned so I threw it away worst jack in the box ever
Stephen T.
Évaluation du lieu : 2 Canyon Country, CA
I saw a commercial for Jack in the Box’s new Cheddar Onion Butter Burger and thought that sounded interesting, so I went here for lunch. The location made me feel a bit uneasy, as its not in the greatest part of town. I decided I’d sit close to, and facing the door so I maybe if anything bad happened, I’d have a better chance of getting out quickly, but of course, nothing bad ever happened. The place wasn’t spotless, bit it wasn’t filthy either. Then again, it’s fast food, so what can I really expect.
Laura C.
Évaluation du lieu : 2 Sylmar, CA
This is by far the worst fast food restaurant. They never get our order right and all they ever say is check your order before you leave the drive thru, why is this my responsibility. I will not be going there anymore.
Henrietta M.
Évaluation du lieu : 2 Sylmar, CA
Went this morning and found it was closed with a whole bunch of caution tape around it. I usually go to this place. It’s full of sketchy people alongside friendly families. In the parking lot, there’s some kind of elaborate drug cartel, a fat old guy watching over two young skinny guys, sending them over to various cars in the drive through. I only had to watch two minutes of this to notice something was off. Either that or they are the unofficial Jack in the Box greeters. Let’s fix up our community, guys!
Momma Dukes C.
Évaluation du lieu : 3 Sylmar, CA
JITB is one of favorite fast food places to pick up a Mocha Iced Coffee and a bite to eat but… yes, here comes the«But» This morning I went by my favorite location in Sylmar and the Breakfast Jacks were dry. Not just mine but all 4 of us had to drink water to get em down. Something was not right about the BJ this morning. I have never had a prob in the past. The bread and the egg were dry #sosadtooBad #forUS #JackInTheBox #
Davp P.
Évaluation du lieu : 1 LAKE VIEW TER, CA
this place is always getting drive-thru orders wrong, never fails, and the food is always cold
Anton E.
Évaluation du lieu : 4 Santa Clarita, CA
one of the best jack’s ive been to, best service and best food, considering it is jack in the box i picked up food for girlfriend’s mom and nephew, but was offered some of their food so i had the chance to taste it i ordered a jumbo jack, to which everything was great, the burger was actually assembled nicely, patty cooked well, fresh veggies and bun then 4 tacos, i never like jack’s tacos, but these were filled nicely, fried decently, and not greasy or bad flavored also ordered chicken tenders and curly fries; i didn’t have the chicken but the fries were crispy and nicely seasoned both attendants in the drive through were also sweet and friendly!
Steve S.
Évaluation du lieu : 4 San Fernando, CA
I almost got out of the drive thru in 5 min but NO! Some customer was ordering a special meal with here big old press on nails twitching in & out of her 1989 Honda Civic. I was that close to getting out fast but yes there that one customer who has to order it her way.(spit included) Thanks to the cashier my order was handled easily while long nails in front had to park, and wait for her order.
V T.
Évaluation du lieu : 1 Fremont, CA
They gave me the wrong order in the drive thru. They weren’t that busy and they had 2 people working the drive thru and still gave me the wrong order. It was too far away for me to drive back so my family members who had been waiting for their food were disappointed. I worked the drive thru at a crazy busy Jacks while in high school and I know how tough it can be but come on. Do your job right.
JoAnna S.
Évaluation du lieu : 1 Simi Valley, CA
This is the worst company ever! We told them we wanted 6 egg and cheese croissants ONLY. They put on the receipt 6 sausage croissants and also at the same time put no meat on the receipt. How did they manage that? Not one had egg they were all sausage and when I called up corp. they were too blasé about it. I will never eat there again. And they did not offer to change out the food or give me my money back.
Lauren P.
Évaluation du lieu : 3 Sylmar, CA
Jack-in-the-box is like any other fast food restaurant. They claim that “. .. [they] don’t make it till you order it” and i kinda believe that because they aren’t the fastest fast food place I’ve been too. This location in particular has a «24 hour drive-thru» which is very convenient however, it is extremely annoying at times. Since this location is in the valley where there are a lot of high school parties and kickbacks Jack-in-the-crack becomes their go-to place for some late night meals. They have microwave-able bacon. .. which I consider to be fake bacon :( But, they do serve breakfast ALLDAY, ALLDAYBABY!
Darryl M.
Évaluation du lieu : 5 Eastvale, CA
Stopped in for a breakfast sandwich, got the Extreme Sausage Sandwich Combo. Very good, with the hash brown sticks you will be full. Could feel my arteries hardening with each bite, but it was worth it. Employee’s very nice, facilities clean, dinning room clean & parking lot as well.
Chloé M.
Évaluation du lieu : 3 LAKE VIEW TER, CA
Jack is my late night lover, always there to feed me at any hour of the night. This particular Jack is the closest to me and the cleanest so I come here on the regular. I guess it being right off the freeway has everyone swarm straight to it because the drive-thru line is always insanely long and takes forever. The worst times to pull into Jack are 7 – 10 am and 1:30 — 3am. Sometimes they get a big rush during lunch but not as bad as those particular hours with cars all in the street and drunken groups stumbling in. The employees are actually quite patient with you and get a kick out of you when your tipsy or have a car full of fools that make it impossible to order because you’re too busy laughing.
David G.
Évaluation du lieu : 5 LAKE VIEW TER, CA
This Jack has better food than most JITB’s out there so Edward is on Crack. the food is always fresh and they are accurate. and thats more than anyone can expect from a Jack spot…
Armando A.
Évaluation du lieu : 2 Sylmar, CA
The drive thru for this one is always full since it is at a busy intersection/freeway on ramp. There used to be a really funny drive thru employee that would speak like an infomercial guy but he moved up now. The food is as good as any Jack in the Box, but the soda really sucks I can’t get over the weird taste that soda dispenser puts out. Other than that, it’s your average fast food spot.