Food was not even lukewarm on a take out. I live 2.9 miles away & expected to have warm ribs. I’m sadly disappointed. They wrap the meats in saran wrap and keep it in the warmer. When they do this, they destroy the meat. It is not even hot. They are virtually serving tasteless meat paste Sauce is the only flavor they get & we have to add as we leave or eat. The receipt did not reflect the sides ordered. My onion rings were the left over bits & barely edible. The staff is so slow and inconsiderate. The line is always long because they are so bad at taking orders and helping customers. They truly do not reflect BBQ. I even spoke to manager about my past experience visiting, not eating and waiting for service for 15 minutes. I decided to try again. Cold BBQ does not heat well.
Tracey N.
Évaluation du lieu : 5 Eatonville, WA
First time eating here, it was great! I ordered online for pick up, that went smoothly. The staff is very friendly and helpful. We ordered the family basket with sliced beef brisket, BBQ beans and mashed potato casserole. Everything was cooked to perfection and so flavorful. Glad we tried it and cannot wait to go back.
Scott S.
Évaluation du lieu : 4 Tacoma, WA
Good food, a little pricy, service is usually very good. Good place to get your BBQ fix!
Margie C.
Évaluation du lieu : 2 Tacoma, WA
I came in on Sunday Mothers day and recieved decent service at first. The place was empty except for 1 family who already had there food. The place was dirty, I am a forgiving person as I was told they had just finished with a rush. They had limited amount of food as they had nothing else. You would think the people working along with the manager would start wiping down and restocking everything. The trash got empty and tables got wiped down, but the rest of the store did not get taken care of. No cups for the BBQ sauce. No sweet tea and the ice cream machine was empty. When I asked about the ice cream machine I was told” we will get to it later”. I told them the children were disappointed because they had been looking forward to the ice cream. Just before. I left they filled it. I went and spent more money down the street so the girls could have ice cream. Not big, but if you are open on mothers day. Staff the store and keep it stocked during rushes so people coming in behind do not suffer. Oh and Happy Mothers Day would have been nice. But not one of them gave a friendly greeting. Would not recommend going to this one.
Kimi V.
Évaluation du lieu : 1 Tacoma, WA
Worst service ever. Employees not only never greeted me, but when I finally explained I was picking up my online order they explained they were out of what I ordered. No apology, not even the faintest sign that they cared. I chose something else, got all the way home and realized they didn’t include all of my order. They left out all the rolls, and the one cornbread I got was extremely hard and tasted old. This is my first and last time I will ever go there.
E C.
Évaluation du lieu : 1 Gig Harbor, WA
Sorry, not a great but poor excuse for BBQ Got 2 sandwich meals with cole slaw. With cheese and Jalapeño. The meat was ice cold as was the entire sandwich., no bbq sauce, a couple pepper slices and unmelted cheese. The bad thing, being«to go» you find this out when you get home. Skip by them here and go to Sonic next door. On my receipt was 2DOTD( ) (2) IND BBc Beans (2) IND Green Beans $.50 Upgrade(4@.50) total $ 15.90. Like I said I got … 2 sandwiches, 2 cole slaw and 2 drinks nothing else yet I was charged for it. The Root Beer was empty in the dispenser. I probably wont be back.
Marissa C.
Évaluation du lieu : 1 Tacoma, WA
We’ve been a few times and the food is pretty good, but the service is SOOOO bad. The staff is so slow and inconsiderate. The line is always long because they are so bad at taking orders and helping customers. It’s been like that every time. My husband tried to take my son to the restroom, but there was poop and pee allover the place! Also the pulled pork was cold.
Koya M.
Évaluation du lieu : 1 Bremerton, WA
On the day we came in, the girl at the meat slicing station wasn’t very friendly & the girl in the back was having a personal conversation(loudly) on her cell phone. Neither of those things really mattered to us though, we wanted to try some good bbq. Which is not what we got. For the price of these platters, getting two ribs(from the end of the rack) they were so burnt & dry and had like NO meat on them. The bread roll looked promising but it literally had no taste whatsoever.(Should it have been served with butter? Cause it wasn’t.) I doubt I will ever come to Dickeys again. I’ll stick to Famous Daves where the prices are justified by quality BBQ.
Abigail G.
Évaluation du lieu : 2 Tacoma, WA
Our meals almost hit the spot. I ordered take out online to take home. That process worked well and the food was ready when the time estimate said. I got 2 brisket sandwiches, potatoe salad, beans, and a kids plate with pork and mac n cheese. The meat in the sandwich was dry and cold by the time I got home(10 min drive). There was no sauce on the sandwich nor did they offer any when I picked up my food. The flavors were pretty good. Pulled pork was pretty good. Potato salad was mushy with too much mayonnaise but a good dill flavor. Service was ok, not rude but not friendly.
Alex K.
Évaluation du lieu : 4 Sierra Vista, AZ
Me and my family ate here yesterday. We really enjoyed it! I got the bbq chicken sandwich and it was really good the onion strings are good to. The only thing is that their chicken nuggets for the kids were frozen I think but didn’t taste bad. Over all I really liked that food
Kristy S.
Évaluation du lieu : 4 Pierce County, WA
Chain BBQ places often aren’t great, but I really liked this one! Not only was the food good but there are endless options for sides. Cole slaw, jalapeño beans, bbq beans, macaroni, fried okra, potato salad, etc. I had the pulled pork plate with macaroni and fried okra for sides. It was really good. One thing I wished they would of told me though is they don’t actually put bbq sauce on the meat. I just grabbed a small to go cup of sauce as dipping sauce for my okra, so I ended up with sauceless meat. Overall the food was good though and I was out of there in less than 5 minutes.
Clementine R.
Évaluation du lieu : 3 Tacoma, WA
Came on a Sunday a WHEW!!! It was busy, likely because of the kids-eat-free on Sunday, but the vat of bbq sauce were empty and it took about 5 minutes before someone came out and put more in… I was almost done with my meat by then… They should be monitoring that all the time when it’s busy… also, the complimentary«ice cream» machine was empty and it took over 15 minutes before a worker came out with a vat of white liquid mixture sloshing around all opened on the top with his face hanging over it, climbed up on the table and poured it into the top of the machine(kinda gross process), but we wanted to get going and had to wait around for the ice cream to satisfy the toddler whom I told would get ice cream. Ohhhh, and the TUDE from them when we asked for the hot bbq sauce to be replenished… instead of saying«thanks we’ll get that out right away… sorry!», the response was«yeah, someone’s making it» And when we notified them on the«ice cream», the replies were«oh» and they ran off, but never came back! I had to ask another worker and they too ignored. Then I asked the quy behind the register, and he went back and got the liquid… when the ice cream was set and we got a cone, it taste very artificial and kinda like lighter fluid… ewww. The A-OK is for the beef brisket, for it was plentious and tender and juicy and smokey.
Jennifer J.
Évaluation du lieu : 5 Tacoma, WA
I love this place! Always greeted nicely, fast service, sweet tea, yummy bbq, and free ice cream! I’ve ate here 5 – 6 times. Never a Bad experience.
Merle C.
Évaluation du lieu : 1 Seattle, WA
This by far the worst BBQ I have ever had. Ordered three ribs with two sides, Potato Salad and Macaroni & Cbeese. The ribs were so tough I could actually tear off a piece of meat and snap it like a twig. Was completely uninedible. I’ve seen better macaroni out of a box. The give you a pickle slice out a jar and two small pieces of onion(WTF are you suppose to do with that?) To top it off all this delisiuosness, it was $ 12. If you are having a craving for BBQ go elsewhere or make it at home, this place is TERRIBLE!!!
DeAnn I.
Évaluation du lieu : 4 Tacoma, WA
I was in the mood for a big plate of meat so me and a friend went here for dinner. I had the pulled pork and the beef brisket with green beans and fried okra. It also came with a roll(which I didn’t eat) and a drink. I thought everything was just good, it didn’t blow me away or anything, it was exactly what I needed. The customer service was really good, the first lady we spoke to was really helpful. I think next time I go I will bring my two year old, it seems like a really kid friendly atmosphere.
Leroy H.
Évaluation du lieu : 1 Tacoma, WA
Having BBQ cravings here sucks! I get this craving for some succulent smoked meats and I come here thinking that my wants will be met and I’m sadly disappointed. They wrap the meats in saran wrap and keep it in the warmer. When they do this, they destroy the meat. It turns into a confit as opposed to smoked BBQ. Don’t be fooled by the meat falling apart or off the bone. When they attempt to slice the meat with their dull knife, it pulverizes the meat. That ain’t good. They are virtually serving tasteless meat paste(pâté). How do you cut meat and not understand cutting against the grain? Why isn’t there a real BBQ joint in this region!?! I’m going to remember to stop thinking something is going to change about this chain doing real BBQ and savor the moments when I make my own«Q» to satisfy my hankerings.
Adam P.
Évaluation du lieu : 2 Tacoma, WA
All meats were stored in a heating oven. Was hoping it wasn’t all dried out. It was. Had a total. of 5 meats. All below avg. Brisket was awful. All meats cold by the time I got to register. Food was not good. Getting a drink was a hassle with the poor placement. Wait in line while people get soft serve ice cream pop silverware. Not good BBQ at all. I’m one and done like college freshman. Best part of waking up is Parvis in ya face
Tracy M.
Évaluation du lieu : 3 Tacoma, WA
I got takeout for our family on a Friday night. For fast food bbq, it is pretty good. I thought the brisket was a bit dry, but the ribs, ham pulled pork were good. The macaroni and cheese was the same as you’d find in the hot case at a grocery store deli counter, but the green beans with bacon were tasty(although it looks like they use canned green beans), the fried okra, onion tanglers and baked beans were all delicious. I like both the original and spicy bbq sauces. For a quick meal, and something different than tacos or burgers, this is a good place to eat.
Charity R.
Évaluation du lieu : 5 Tacoma, WA
We just returned from North Carolina where we had our fair share of great Southern Barbecue. Consequently the bar has been set pretty high and I would have to say Dickey’s delivered. Who would have thought Tacoma, WA would have great BBQ?!! I will be back for more! Great beans, cole slaw, brisket, mash potatoes. Yum!
Katina J.
Évaluation du lieu : 2 University Place, WA
Disappointed… we were excited about having a new BBQ Restaurant nearby. I understand the quirks of being a new business. But their portions are samples at best. At $ 11, for a «two/meat» plate I expected some meat; that is why I stopped in. The sample of meat was tasty, but the beans are just ranch styled probably out of can(no extra seasoning or anything) and the Mac & cheese tasted like it could have been Kraft. Being a southern girl, I know good food especially BBQ; the meat-sample and spicy BBQ sauce were delish(hence 2 stars). Portion sucked and sides need work. Sticking with Famous Dave’s in this Dept., they seem to come the closest to home and I don’t feel robbed when I leave their establishment.