I haven’t been to p.f.changs in a while, but i went there with my wife for our anniversary, and it seems that they only catered to the large parties of people coming in the door with no reservations. We were only 2 people and we waited for over an hour. there were other couples there experiencing the same fate as us. the service was slow, the food was cold and my experience wasn’t that great. «Wow» what a disappointment .very unhappy anniversary dinner. To management please fix these problems … …very unhappy customer… my dinner wasn’t worth the $ 100.00 i paid… dont go there.
Peppers S.
Évaluation du lieu : 1 Santa Clara, CA
Shockingly bad. I ordered the Buddha’s feast and it was raw! It was supposed to be steamed, but it looked like they microwaved it for 30 seconds and somehow decided it was cooked. My boyfriend ordered fried rice and soup and he said it was terrible. Overall, just don’t go here.
Cutebobo B.
Évaluation du lieu : 1 Rancho Palos Verdes, CA
Service sucks!!! We were there to celebrate a birthday for one of our friends. Food was ok but service was slow. It started with people at the front. There were 2 – 3 people at the front. They were disorganized in seating down people. We wanted a booth but ended up seating at a table.
Andrew R.
Évaluation du lieu : 1 Lomita, CA
Horrible experience a few days ago I went there with my fiancé and had dinner and the waiter brought out our food that looks like it was not even fresh but I gave it a try and I the next day had a Bourne illness that tells you that there food is not fresh stay away from there I should of known that McDonald’s owns PF Chang’s. Even the management said its not there responsibility for my illness really that’s horrible service.
E J.
Évaluation du lieu : 1 Simi Valley, CA
Just disappointed ;”(low mein tasted burnt & portion size for what you pay is not worth it ;”(they give u small portions and over load you on a bunch of rice!!! Rice & more rice. I just expected more… based off the atmosphere and presence of the place I felt like not only was portion size was small… quality was lacking. I’m not sure if we will be back! Not satisfied
Bell A.
Évaluation du lieu : 5 Torrance, CA
Came here for my bday dinner, service was friendly. Ambience was nice and casual with dark lighting. I order the chicken lettuce wraps which was great ! One of my favorite appetizers. I then order the wonton soup which was amazing! It had chicken, shrimp and wontons ! I can’t wait to go back and have it again! My main dish was the fried. Rice and the kungpao chicken! The chicken was nice and tender with a crispy taste. I got a free bday desert since it was my birthday with candles. Couldn’t of been any better!
Joe H.
Évaluation du lieu : 2 Redondo Beach, CA
I usually avoid chains, but Chinese options were extremely limited come late Sunday night near Torrance. The food was okay — severely overpriced for what almost feels and tastes like a defrosted dinner from«your local grocer’s freezer.» Shock of the night? No one in the Chinese restaurant ever heard of «duck sauce» which I found hard to believe. My date and I split an order of chicken fried rice which was, as I said, okay. I would have rather went to my old joint in New Jersey but this, of course, was not to be. For nearing closing service was spotty at best and nonexistent at worst. If it’s late and you’re having a fix, give it a shot — if you’re taking a night off from In N Out.
Amber L.
Évaluation du lieu : 3 San Pedro, CA
I haven’t been to P.F. Changs in quite a long time and since it was my birthday, my family insisted on going out tonight. They let me choose the restaurant and I chose Changs, since it had been awhile and I wanted something different. I didn’t realize that it had been so long, because when I looked at their menu, there were a lot of things that I loved that were no longer on the menu. I was especially in love with the lemon pepper shrimp, but surprisingly, that was no longer on the menu. I asked our server Andrew, who was amazing by the way, if they could still make it and he went to go check. He came back and told me that they are still able to make some of the old staples that used to be on the menu, however my beloved lemon pepper shrimp wasn’t one of them. For appetizers, we ordered the salt and pepper calamari and the green beans. Both were good, but I was surprised to see that the«salt and pepper» component of the calamari dish was on the side. It looked like sea salt and cracked pepper. So you basically have to dip a piece of calamari in the sauce, then dip it in the salt and pepper. Otherwise, the salt and pepper mixture won’t stick to the calamari. When we ordered it, I thought it would be seasoned, but it wasn’t. Without the seasoning on the calamari, it was plain tasting, but it wasn’t nasty. It’s decent either way. Would I order it again? Probably not, but if someone else does, I would eat it. The green beans were good and I like the sauce that comes with it. We also ordered the shrimp fried rice, but it just didn’t taste that fresh to me. Plus there wasn’t enough shrimp. That in itself was very disappointing. It wasn’t worth the price difference between regular plain fried rice and the shrimp fried rice. We also ordered the pepper steak, which I enjoyed and the crispy honey shrimp, which I didn’t. That shrimp had a funky breading on it and then that breading had the honey flavor on there. It was like the shrimp was fried and then tossed in that sauce, but the shrimp wasn’t fluffy and easy to bite into like shrimp should be. It tasted as if it was fried too long or perhaps sat too long before it was delivered to us. It just wasn’t tasty at all. Nothing was really hot or smoking like it had just come out the fire. It was fairly warm, but not hot. I’m not super picky, so I didn’t make a big deal out of it. But after thinking about it later, maybe if it was hotter it would have tasted fresher. Our server Andrew was fantastic and very attentive. He boxed up the food and offered to give me my birthday dessert, but I was too full to indulge. I would probably go back and try something else, but when I think of chinese food, P.F. Changs would not be my first choice.
Tae G.
Évaluation du lieu : 3 Los Angeles, CA
This location has always been mediocre for me. Customer service isn’t the greatest. They are slow to greet and wait on tables even when there aren’t many people in the restaurant. I also think the food isn’t as tasteful as some of the other locations. My crab wontons were soft and barely browned. The bamboo and seaweed pieces in my hot and sour soup are usually slightly crunchy. Here, the bamboo was soft. The seaweed was very slimy. There was huge chunks of eggs which I can’t stand and picked out. The soup was very greasy and lacked the hint of spice and flavoring I get from other PF Chang’s. I was not impressed this time around.
Joe M.
Évaluation du lieu : 2 Rancho Palos Verdes, CA
Food was good, service was the reason for 2 stars. Our server seemed to want to go home early because she rushed us for our order and throughout our meal. Every 5 minutes she kept coming by to try to clear our dishes when they still had food on them. Then while we were eating, two waiters walked by our table and were dropping f-bombs as they walked through the dining room. Very un-professional. We won’t be back to this location EVER.
Nova H.
Évaluation du lieu : 3 Rancho Palos Verdes, CA
PF Changs always ranks at 3 stars for me regardless of the location. In general the food just tastes like it was microwaved and the menu seems limited. I’d compare the food to the Denny’s of Chinese cuisine. There’s nothing on the menu that totally shocks me or has me begging for more. So if you’re in the area and want Chinese food, I guess you can come here. However check out Paint Nite directly through their site and you can be apart of the most awesome paint date night ever. They have paint nite every Saturday afternoon in the patio area. Seating is limited so book your reservation in advance through Paint Nite’s website.
Sara R.
Évaluation du lieu : 2 Los Angeles, CA
Haven’t been to a PF Changs in awhile so thought we would check it out. Hostess was absolutely clueless. She asked us if our party wanted a booth/table combination and then she sits us at a table with all chairs. We corrected her and she was gave us this blank stare… just plain ditzy. On the other hand, our waiter was great. He asked us if we wanted a beverage right away and he made suggestions from the menu. The only decent dish on the menu was the hot and sour soup. Served hot and had a nice balance of flavors. However, that was the only thing our table liked. The ribs were so overcooked and dry. Very tough even to cut with a fork and knife. Spring rolls were greasy and I still don’t see how the sauce paired with it. We had a couple of beef dishes, one chicken dish, one noodle dish and one veggie. All the dishes had way too much sauce and everything tasted quite greasy. The rice wasn’t even fluffy. Found it dry too… almost like they over heated it the microwave. Anyway, I definitely won’t be coming back. Food was below par and PF Changs is not at all the way it used to be.
Izzy A.
Évaluation du lieu : 5 Los Angeles, CA
I’ll start from the beginning. The host was very polite. Our waitress was FUNNY and really awesome(Amy). She catered to our needs very well, she checked on us consistently and made sure we were comfortable with all we’d ordered. FOOD: was OHMYGERD. We ordered the Singapore Street Noodles which were really good. They were tasty and full of fun vegetables that were also very tasty! Although the plate was really great, the pasta wasn’t as soft as it should be in my opinion. The Sesame Seed Chicken was delish especially when getting a side of honey sauce(please do)! The Shrimp Fried Rice as typical as it may be, it was pretty good. There isn’t a picture of our desert here but we got the Banana Rolls with ice cream and OHMYGERD to the second power, it was to faint for, literally. It was such a great combination! I loved my overall experience, definitely no complaints.
Jessica e.
Évaluation du lieu : 3 Lawndale, CA
The crispy green beans and sauce were great The orange chicken and fried rice and egg roll were ok. the sweet and sour soup was salty to much soy sauce. Mongolian beef was tasty lettuce wraps were good. All in all it was ok service was good but it should be for the price.
Mimi L.
Évaluation du lieu : 3 Los Angeles, CA
It’s good we have a P.F. Chang that is so close to us, went on a Monday night, it was not crowded at all, but the service was less than impressive, probably the worst service we have experienced at any locations. Our waitress was very friendly but not attentive at all, she was very slow all the time. Other than the below average service, food was so good as always. Had egg drop soup and crab wontons as starters, soup was so comforting and yummy, wontons were so flavorful and delicious. Our favorite Hunan style fish and garlic noodles as entrees, they were so tasty as usual. I had two Patron tequila drinks, both of them were very strong and refreshing, bartender did a great job! The port I had with dessert was pretty good too. I am a big fan of P.F. Chang, hope the service will be better next time!
Andy S.
Évaluation du lieu : 2 San Pedro, CA
Generally, I’m a fan of PF Changs, but some experiences at this place make me cross it off the list of options when I have a huge party of work homies looking for a place to celebrate. Recently I had to manage a reservation of people for a birthday. We were 16 Deep, and the Birthday Girl wanted some PF Changs and some Happy Hour Dranks. So after work, we rolled in, got our seats and began to order. As the Drinks came in, the waitress clarified that Happy hour didn’t apply to large groups inside the restaurant, only to the bar and patio area. Wut? Are you serious? She was, and the whole tone of the party changed. We had discussions about how management didn’t understand the concept of Happy Hour, and another coworker explained how she worked at a restaurant that did something similar and how it made it harder for waitstaff, because they had to deal with pissed off customers, constantly. This is a dumb policy, because if we did get happy hour priced drinks, we probably would have gotten buzzed and ordered more food. We decided right then and there that this was the last time PF Changs was going to get our big, group business. We celebrate things all the time, and we are lucky that there are many restaurants in Torrance that can give us what we want, if PF Changs can’t. Oh, so the Food was good, but not a good value. The service was okay, with the exceptions of the Happy Hour Policy, which is due to management and not the wait staff.
Jon D.
Évaluation du lieu : 3 Redondo Beach, CA
Had two dinners here over the 4th weekend. One with my sweetie and one with family. In both instances the front of the house girls were absolutely useless, rude, classless and couldn’t be bothered to smile. Was extremely off putting. if it wasn’t for the great wait staff such as Daniel and Sharon, along with the food I would never ever bother to come back. Their food selections were good, ranging from regular Chinese to Gluten Free as well as Vegan options. I love their white tea with a hint of tangerine. The honey shrimp with brown rice and salad were absolutely delightful. The spring rolls weren’t bad. Not the best or worst I’ve ever had. If they can improve on their front of the house staff and tighten up the food a bit they’ll really go very far.
Daniel W.
Évaluation du lieu : 4 Torrance, CA
When it comes to Chinese food I am very picky. This isn’t your $ 5 corner Chinese fast food place so it’s not«fast». The food here is good quality and kind of pricey, again not your $ 5 place. The seating is plentiful but it gets pretty crowded in the evening, so waits can be long. They have all your popular Chinese dishes like Kung pow chicken, chow main, egg soup, wonton, beef and broccoli, fried rice, you get the picture. But it’s fresh made food, it hasn’t been sitting all day under heat lamps, supposedly. I am in the middle of 3 and 4 stars because it is a chain and I’ve had plenty of home cooked Chinese food and small mom and pop restaurant Chinese food that is better than this. Since it is a chain, I do give it kudos for sticking with good quality meats and veggies and such. If you like Chinese food and don’t mind spending a bit of money, check these guys out.
George N.
Évaluation du lieu : 4 Wilmington, CA
Techinically I would give it 3.5 but going to be generous. When we arrived here we were given a pager and a wait time of 30 – 45 min. After a while we noticed people who came after us were being seated so we confronted the waitress which we found out were were put on some other list. Aside from the error and no appologies, we were quickly seated as their form of remedying the situation. Ok… whatever, crappy first inpression but moving on. Cleaniliness of the table: 5 Restroom: according to my wife was a 5 however mens restroom was a 3 since it did have slight odor. Wait time per plate was an average 3 – 4 min Order of food: 4 which means it comes in order of appetizer to entrees. Waitress/service: Excellent lady with glasses with a no nonsense type attitude and very quick with exceptional follow up and observation. Décor/comfy: 3.5 this is because the cushion on the seat were too lumpy allowing it to be slightly uncomfortable if sat long term. Volume: Medium. What I mean by this is if you order 2 entrees its pretty filling with the rice. Tea: 4, it was slightly light but very good and came in its old fashioned steel pot. Food — 4 due to starchiness and after taste which kinda of promoted more drinking of water rather than enjoying the dish in reference to short ribs.(picture) with the exception of calamari. This was served with slightly spicy vege on the side which gave it the kick to the flavour. The kung pao shrimp was excellent. Slightly garlicy but lightly crisp, the dish was best out of all 3 dishes we had ordered including the egg soup. Calamari was 1. It tasted gummy as if its been sitting there for a long while. There was no crunchiness not even a slight. Quite frankly it was near disgusting. Overall, I would come back however probably wont order calamari again.
Jenn G.
Évaluation du lieu : 4 Torrance, CA
I’ve been going to PF Chang’s for years but it’s only been recently that I’ve discovered their great happy hour! They have a lot of delcious happy hour food that I really enjoy. I’ve always been a fan of their lettuce wraps and at happy hour you can get this at a discounted price! I’ve tried both the chicken version and the vegetarion version. Both are very good. The chicken one has diced chicken with mushrooms, green onions and water chesnuts while the vegetarian one consists of tofu instead o chicken. I also like the crab wontons. It comes with six pieces of crispy wontons filled with creamy crab cream cheese inside. I recently tried the Chang’s bbq spare ribs. It comes in a set of four. It’s a messy bbq concotion with a spicy twist on the ribs. The spring rolls is a classic take on egg rolls and very good when eaten right away while it’s still hot. My favorite of all the happy hour appetizers however is the crispy green beans! They give so much of the hot, fresh and crispy green beans! It comes with a side of spicy sauce. The crispy green beans here are some of the best I’ve ever had. The batter is tasty and not too salty. Overall, PF Chang’s is a perfect place to celebrate the end of the week with their good happy hour food!