Subway

Food was fresh and the staff was friendly. Thanks for the good customer service.

Omg I will never come to this subway ever again. You couldn’t pay me to come here ever again. This worker named Jennifer has the worst attitude EVER. I was asking questions and she started having a nasty attitude and questioning my patenting skills. I told her I was not giving her an attitude so she shouldn’t give me one. I’ve been in the customer service industry for about 6 years now and I have PLENTY of rude customers but at work I would NEVER talk to them with an attitude. Good thing I called corporate. Seriously these workers need to be replaced. I wish I could give them no stars but I guess one will be it.

I loveeee subway but this location is by far the WORST subway I’ve been to!!! Went in today and got my order WRONG after having to repeat myself multiple times ! Customer service sucks!!! The Indian lady was hella rude ! Just a piece of advice if you’re unhappy with your job (GTFO)! If only I wasn’t starving I would’ve left !

Ok, so my fiancé and I generally love subways and we eat it once every week but this particular one made us want to chuck a chair into the sandwich artist’s face. First off, let’s just be clear that I am aways nice when I order a sandwich and never has any trouble with please and thank yous but this place has horrible customer service.
There was this girl named Ranjani or something like that, she asked what sandwiched I want and looked annoyed when, not only to me, but every customer that was watching her make the sandwich. We tell her for veggies we would like a bit of everything and she sighed like she didn’t want to do the hard work and sprinkled (I kid you not) about 4 onion slices, 3 tomatoes across my 1 footlong. I asked for cucumber sauce she said she doesnt have it, we told her usually its in the fridge since we usually get it at other subways, and she gets mad and heads over and puts like one line. When we checked out I told another subway girl that we weren’t really happy with the sanwich and that white chick said «what do you want me to do about it?». Really? I never want to go there anymore eventhough it’s convenient. Judging from the reviews here, it’s usually the case: bad customer service.

I don’t know what it is about Vallejo subways in general, but every single one I’ve gone to has an associate with a horrible attitude. It’s not like it happens once in a blue moon. No, it happens every time! I am nothing but nice to then and they still give me an attitude. I say yes please or no thank you whenever they ask about ingredients being added to my sandwich yet their attitude persists.
On my last visit I had coupons for a free six inch sub with the purchase of a six inch and a drink. Basically a foot long for the price of a six inch, and when I tried redeeming them the girl asked if I wanted to do the daily six inch, drink, and chips special instead. I said no, I would like a footlong. She then rolled her eyes, and said but it’s the same thing and it’s cheaper. I said no, you only get a six inch. She replied, but you get the chips. I kindly said, no I would prefer my foot long and she said ‘whatever’ and made my sandwiches as if she was making them for satan himself.
I finally got my subs and went on to get my drink. I wanted some iced tea, and as I was pouring it into my cup I noticed the lid for the dispenser wasn’t on. I peeked inside and the dispenser had mold lines and the tea had dust. It was disgusting, and sadly there was no manager to complain to. Just the two immature kids they decided to hire who do not know how to behave while working.
It’s been a terrible experience every time I visit a subway in Vallejo. I definitely won’t be back to subways here unless I absolutely have to. I’d recommend skipping them as well.

meh. it was sloppy and fell apart. i asked for a tiny bit of may, it was everywhere! the srvice was fine, the girl was friendly… the bathroom was gross. and it was a little hot inside

Horrible service at this location.
Ordered a turkey, bacon and avocado toasted. She added the turkey and bacon then toasted the sandwich and asked if I wanted mayo and mustard, I declined and she closed the sandwich. I said hold on I still want everything else on it so she threw everything on there in a pretty half-​assed way.
I didn’t see her put the avocado on so I asked if she did as she was wrapping up the sandwich, and she said she did. I took her word because I thought that maybe I just didn’t see it. I paid for my food and sat down. Opened the sandwich to find there was no avocado so I walked up the counter and told her, she then went and got a scoop of avocado, dropped it on the sandwich (without spreading it), then handed the sandwich back to me along with a plastic knife so I could spread it myself, WTF?

They run out of white and sourdough bread a lot. And this is the third and last time I’m getting meatball sub here. How do you burn meatballs!!!

This place serves fresh and delicious sandwiches! And 5 dollar foot longs! A+ in my book! Excellent customer service! I ordered a toasted sandwich and I didnt even notice that it was left in the toaster a lil too long! the nice and polite lady that made my sandwich noticed that my sandwich was slightly harder than it was supposed to be and gave me %50 off! 10 stars! Thanks Subway! :)

I have to agree with other reviews, this subway seems to lack in terms of service, and all around. This isn’t 100% of the time, but a good portion of it. It’s hard to find a day when I go in and am treated with a smile and good service. The employees here sometimes even have an attitude with me when I am ordering! The food is even sub par a good amount of the time. I can’t put my finger on it but compared to other subways out of town, the food is just. missing something. I try my best to stay away, but it’s in a convenient location. Generally the store is clean, that is something positive I can admit!

sometimes its a great service day and sometimes its a bad one! havent been there in over a year now!

I love subway but this particular one I just didn’t get. i asked for two footlong sandwiches, one steak and cheese on wheat bread and one italian on italian bread. he pulls out two italian breads. thinkin he just didn’t hear me i tell him, one of them should be wheat. then he asks what kind of meat do i want. I’m a little confused, i say again i want an italian sandwich. he goes, «yeah, what kind of meat do u want?» i have to tell him again and again, «whatever meat that goes on an italian.» he’s tellin me i can choose whatever meat i want for an italian. after some back and forth another subway employee jumps in and just makes my italian sandwich for me. then there’s the cashier, she asks if i want the combo, i said «yes, but instead of chips i’d like two cookies instead» but then she asks how many cookies do i want for my combo. mabye i’m just a little irritated from the other guy but i ask how many cookies do i get with the combo, she tells me two, so i say «then i want two.» i guess they’re new.
oh, later i found out that italian on italian bread i ordered turned out to be an italian on sourdough bread.
i still love subway but i question the training they’re doin at this one haha