Ruby Tuesday

When we drove up we noticed a very unkept lawn – foot high grass and weeds. That should have been a red flag. We walked in and immediately noticed dirty floors with food and trash. We got seated in a really uncomfortable booth that seemed like it had lost some springs or something because I was sinking down into it. So we got moved to another booth… same deal. So we moved to a table and the chairs were wobbly but we stayed put. The table next to us was empty but hadn’t been cleared from the previous people. When I opened my silverware my knife was the dirtiest knife I’ve ever gotten at a restaurant – white splotches all over it. Then my soup came out and it had some kind of red slimy substance on the outside of the bowl. The meat was questionable too. The salad bar was decent, but again, food all over the floor, not getting cleaned up. When we were finally ready to leave, we noticed the table behind STILL hadn’t been cleared! Walking out, again more food and trash on the floor. Service was decent. Definitely never returning. Hoping we don’t get food poisoning. I wish I was making this stuff up. It was laughable it was so bad.

I haven’t been to Ruby Tuesday in forever. This location, I went one time years ago until this weekend. Prior, I had always went to the one in Culpeper, which was rather nice actually.
This Warrenton one is not inviting in any way. We walked in and were seated with 5 other parites on one side of the room. The whole place was empty and they put all 5 parties smashed together in one small side of the room. Serioiusly?
I ordered an appetizer –Thai Egg Rolls and had to send them back. Just looking at them, they looked like they were freezer burnt even after cooking them! Sorry. They did. I did manage to taste it and that’s it. I instead just got a side of fries. Fries were good. Also I did get the salad bar. I was upset there was no cottage cheese up there. That’s a staple for a salad bar. The peas and the broccoli were a bit brown up there. The shredded carrots were dripping wet.
It took forever for the check. I knew not to go. I won’t go back though.
Two stars for the fries and the party next to us got deserts that looked scrumptious but we just wanted to leave.

Nice place to enjoy a good family meal Not a lot of bar flies like some of the other local restaurants. Service sometimes can be slow but they are friendly.

Not very many options for vegetarians and vegans.
waitress came to the table only 5 times, even though there was only two other customer. The salad bar is always lacking

My husband and I stopped here for dinner on a Sunday evening. We hadn’t been here in awhile. The place was pretty empty. We were seated at a booth that needed wiped down. The salad bar was in need of restocking. My quesadilla was burned and had no flavor. Service was slow. We won’t be back anytime soon.

Was recently in this Ruby Tuesday location and had a great experience. Most chain restaurants are all the same, and many of the servers are paycheck driven rather than customer driven. This one was different, had great customer service, and will be returning!

S L O W service. Over cooked food. This location needs to step it up. Had the same experience last week. Came in after the lunch rush both times. Seem to have enough servers for the small amount of customers but just don t think they’ve been trained well how to handle multiple tables at one time. Not the place to come if you are in any sort of hurry because you will be late.

I tried to order food on the phone as I always do but the «manager» was too good to take my order. The worst customer service I ever had. Ruby Tuesday is bad but this one is ridiculous.

Ruby’s is a place I go to off and on for years. Both this location and Culpeper.
I went to Warrenton Ruby’s yesterday and got a classic bacon cheeseburger with the all new cheese fries with bacon. The cheese fries are loaded with cheese. Good favor everything cooked right.
Also new chocolate mousse cake. Service once can be slow, good place if you like to relax and not in a hurry to be somewhere. Staff is friendly.

Just because you’re a chain doesn’t mean you should opt for bad service. … sticky table. Sticky menus. No utensils nor salt and pepper on table. Nothing asked for came unless asked three times. Meh. Meal NOTHING like menu description.

Wasn’t impressed tonight. ²⁄₃ dinners were wrong. Daughter asked for no mayo, sliders were covered in mayo. Husband ordered veg trio of baked potato, broccoli, and green beans and got mashed potato, broc, and green beans.
We didn’t complain or send it back because 1) it was still edible and 2) I’d never send anything back on a complaint and want what was returned and 3) they were hungry.
It’s just attention to small details. I know I said no mayo at least three times.

I have now given this particular Ruby Tuesday three chances. I will not give them another one. We have had three horrible waitresses, which tells me that the problem must be management. Once, the waitress forgot to put our order in. The second time, we didn’t see our waitress for almost an hour, and she never refilled drinks. The order was wrong. I had two little kids with me and it was pretty horrible. This last time, the waitress didn’t have any tops for the kid’s cups and, within minutes, water all over the table. Had to ask for our dinner after a very long wait, and my husband’s dinner had obviously been sitting under a heat lamp for a while.
And the bathrooms always smell horrible.

Hostess and waitress were nice and efficient. Convenient location, we were staying at the Hampton. Salad bar is good like every other Ruby but the white bean chili was room temperature and bland. Yuck.

Had a gift card for 2 free appetizers that I won in a charity auction, so decided to go here for lunch, as I love the salad bar in other Ruby Tuesdays I’ve been in. The first thing we noticed when we arrived is the floor with sticky– ew! We ordered the apps and I gave the waitress the freebee card; she had no idea what it was or what to do with it. We got the gaucamole dip and the pot stickers. Gauc was pretty much inedible; totally missing something… garlic, salt. Had a bad taste and we didn’t eat it. The chips were very good; the salsa I didn’t like at all (and I’ve never met a salsa I didn’t like!). The pot-​stickers were luke warm and had water in the filling and tasted like frozen food warmed over. My friend and I had the salad bar; they used to have the best potato salad and now it’s sub-​par. Pasta salad tastes right out of the container. And no blue cheese dressing??? Really?
My friend and I were DONE eating before my kids’ meals arrived. My son said the orange juice «doesn’t taste like orange juice» and asked for apple juice instead. He said the same about that. He barely ate his mac n cheese, which is a first. My daughter took a bite of her mini burgers and ate no more, and the waitress said they ran out of chocolate milk and had to run to Walgreens next door to buy chocolate syrup, which it took them 5 minutes to stir into a glass of milk, explaining why it took so long to get the kids’ food out.
There were only 2 good things about this lunch: the complimentary cheddar garlic bicsuits were yummy, as were the croutons on the salad bar.
When the check came, which we waited a long time for, the waitress didn’t subtract our free apps, so we waited about another 20 minutes for her to correct that. Way too much money, still, for a sub-​par meal. Will not go back. The chain restaurants in Warrenton simply aren’t good, but there are plenty of locally-​owned restaurants that will always have my business!

They have a nice lunch combo deal. Order the salad bar and a variety of sliders.
I had the chicken quesidillas with feta cheese. They were good.
Our server was Bryan who was very professional and had a great sense of humor.

OK, this is a little soon for an update but as I mentioned in my previous review, they’ve changed the menu again. In addition, they appear to be trying to class the joint up a bit; they have added some wines from Cultivate Wines, which contribute a portion of the sale to charitable causes, and are now offering tastes of wine to help you choose. (It costs .50 to taste a wine.)
We ate here again last Friday evening. This time I took a good look around specifically to see if it appeared «dirty». Nope — looked fine to me. They do keep it pretty dark in there, but I don’t think they’re trying to hide anything.
I had the asiago peppercorn steak, which was wonderful. My wife and I both had grilled zucchini as sides, and we both loved that as well. They were running a special on the Cultivate wines, eight oz. glass for the price of a five oz., so we took them up on that. I had a malbec, she had a chardonnay — both were good. We finished up with two cupcakes — one red velvet, and one carrot cake. Good stuff, and just the right amount. The server was Dillon, and he was definitely on the ball. Good food, prices not too bad, decent ambiance — I like it.

I tried to give this a chance, I really did. I have been there a few times recently, and each time was sub-​par, but the last time I went was the worst.
First of all, the service is terrible. The waiters are okay, but they have way too many tables to cover. They are constantly busy and never check on you. They often go by your table and avoid your eyes so you can’t flag them down.
The salad bar was pretty bad. The lettuce was completely wilted and the plates did not look clean at all. One good thing I can talk about it is the macaroni salad, which is delicious. Everything else, not so much.
My mother and I each ordered the Ruby Mini Burgers. It took a long time to get our food (not sure how long, didn’t time it) so when we got our meal, I was eager to eat. The burgers looked fine at first. Then my mother bit into one. Her face said it all. She flipped it over and took off the bun. The bottoms were completely charred and crispy. I tried a bite of my burger and made the same face. It was disgusting. The burger didn’t even look like meat, just black crisp.
The waiter offered to get them to remake the burgers, but there was no way we were going to wait that long again. We declined. We were then offered a free dessert, which we had no interest in. We finally asked for the manager, who declined to come and speak with us. However, they did take the meals off the menu. It was a little weird how the manager didn’t come and talk to us directly, as the place was in no way crowded.
Basically, it was a lot of waiting for terrible food. The 2 stars are for them at least taking the burgers off the bill. I would not come back here again.

I was here about 2 weeks ago and I didn’t think the place was dirty. However, the service was a little off. It seemed to be kind of slow for the place to be practically empty.
Also, when we arrived there was someone sitting on the bench waiting to talk to the manager. We sat, ordered, ate, and the manager finally came as we were leaving. My husband and I were both amazed that this lady was waiting the entire time we were there– especially considering she arrived before we did.
The food was good though so I wanted to eat there again. I called to place a takeout order. The only problem is no one answered the phone. I called again, again, and again… no answer. There’s that whole service thing again.
I think I will pass on this location in the future.

I prefer this Ruby Tuesday to the Culpeper Ruby Tuesday. I mostly go here for lunch, but have been for dinner many times too in addition to going for a few drinks with friends. I haven’t seen anything like the previous review — all the times I’ve gone it’s been clean & well taken care of. I really like the new décor of the restaurant with the nice table cloths & chairs — it makes for much more comfortable dining. The wait staff is not always the best, but I’ve never had an experience that I was super unhappy with. Their turkey burgers are awesome — not like other chain restaurants I’ve had. & they have a pretty good selection at the bar — Sangrias are $ 5 which is nice if you’re just going for a few drinks.

While we ADORE the Ruby Tuesday’s in Culpeper (fabulous service, fabulous fresh salad bar, great food, CLEAN), this location in Warrenton is HORRIBLE!!!
Haven’t visited the Warrention location since the smoking ban went into effect, but when we did, the entire restaurant was inundated with smoke. Not only that, but the place was FILTHY. Absolutely FILTHY. The salad bar was both times down to the dregs with no replacements in sight, tables were quickly & inefficiently wiped down by surly wait staff, & there was food on the floor all over the place — frankly, our two experiences were disgusting.
We visited only twice & both times the experience was the same. We’ll NEVER be back to the Warrenton location again. The Culpeper Ruby’s is absolutely wonderful. It’s amazing that they’re connected to the same company. What’s funny is that this God-​Awful Warrenton location is actually NEWER than the one we have here in Culpeper — yet it’s absolutely disgusting — while our Culpeper location looks like it was opened yesterday. Go figure.