Extra Space Storage

I really appreciated how Michael was able to arrange a unit for me last minute. I had gone back and forth about needing a unit over a period of weeks and as it became apparent that I would not be able to fit all my stuff in our new place. He was able to get me set up last minute. He and Piya are very friendly and helpful offering advice on discounts with partnering van rental companies. I see him walking the property multiple times a day. Doors and gates are working well and the drive and hallways are clean and swept. I like the digital point of sale although using one screen is a little clunky.
Do not forget to take a COMPLETE copy of your homeowner’s policy with you. You will need to show them the EXACT WORDING that says you have coverage for your belongings in a storage unit! If you don’t you will be required to buy their coverage until you provide that documentation. Then when you do provide that documentation, you will spend another 4 emails trying to turn off their coverage and get a refund.
On this transaction I bought the company insurance Coverage because my house was being sold and my Homeowners policy would be ending. However, on a previous experience at this facility with a different manager, I had my agent call them but they wanted to see the exact wording in the policy documents. I feel the sales pitch for their insurance way too aggressive. I just kept thinking this was like being at a time share sales pitch in Mexico. Once you say no, the smiles go away, the faces go dark and the policy and procedure comes out with dramatic examples and claims of how competitive the insurance rate is. Having your insurance agent call them is not enough and referring to the major policy carrier’s policy is not enough. This is particularly disappointing since the Allstate Deluxe Homeowner’s product is the same thing for everyone who had the policy. If the customer before me has that policy and is covered then I am too. There is no need to see the wording in the policy every time someone shows proof of insurance. With their experience in this area proof of insurance should be enough.

The management team of Extra Space Storage-​Watchung is wonderful. Because of Michael and Piya, I decided to use this facility for my short storage needs. The property is very well maintained, and the prices are competitive. I would HIGHLY recommend using Extra Space Storage.

Opening an account and moving in was a breeze. Michael was super helpful and had great advice. A well maintained and spotless location.

the manager Michael was great. Piya was very helpful and walked me through the entire procedure. The prices were very competitive and the place is clean. I would recommend this particular space

I got an excellent service here! Piya was super nice! She provided me all information to me as a professional! The facilities is clean! I’m happy with my experience!