Applebee’s

Level of service has went downhill recently. Kitchen staff seem exceptionally slow as well. Is there a less than 1* rating…

My group and I had an AWESOME experience at this Applebee’s on Saturday. We finished up an evening of snowboarding at Wintergreen and found that this Applebee’s (about 30 mins away) was the only thing open at 11:30pm on a Saturday night. Our waitress, Katie was personable, funny, and patient with our somewhat rowdy group. She remembered our entire table’s orders from memory, and everything came out tasting great. The time got away from us, and we didn’t end up leaving until about 1:30am (a half hour after the restaurant closed). Even after overstaying our welcome, the Manager offered up some great tips for our next day at Wintergreen, and welcomed us back if we were in the area again. Thanks for having us, and we’ll definitely stop in the next trip we make!

Food, service and atmosphere reviewed below:
Food: the food was so so. Nothing spectacular — normal chain restaurant food.
Service: our hostess and server were both pretty good. Again, nothing spectacular — but got the job done on a busy Saturday night.
Atmosphere: the staff KILLED any sliver of hope for anything related to ambiance. We were seated in a back corner near the restrooms and server area. Additionally, we were seated next to what seemed like a regular customer (or someone important to the staff). If the staff wasn’t yelling over our table to each other, then they were crowded around this woman and cutting up the whole time. A crowd of 3 – 4 staff members crowding around this woman and, subsequently, encroaching on our table was constant for the entire meal. The server area was more a place to gossip and chat about evening plans than it was to get work done. To top it off, they propped open a door (even after asking them to close it) several times… And it was 36 degrees outside. Overall, the staff that WASN’T serving us ended up being the ones that ruined it for us.
UPDATE: was contacted by corporate and asked for a phone number so the manager could reach out. A month later and I still haven’t heard anything.

This Applebee’s was great! So over the years, I’ve gone to various Applebee’s with mixed reviews. It seemed as though Applebee’s in general had gone downhill over the past few years, and my husband and I had decided not to eat there anymore.
Someone gave us a gift card, so we decided to try it again. This visit was our first to the Waynesboro location, and we will definitely go back.
There were some new and tasty menu items since our last visit. They also had a kids eat free night because of Halloween (usually weekly on Tuesdays). My husband had a burger, and I had salmon. Yum!
The service was great, and we got seated immediAtley even on the busy Friday night.

I don’t know where to start really. I like the atmosphere of this place. It looks like a place at which I would enjoy eating and drinking. But every time I leave I feel like I didn’t get my money’s worth. The food is bland and seems like it is microwaved rather than cooked. Many of the items have too much salt for my taste. On the positive side, they have started carrying microbrews instead of the big conglomerate massed produced beer (swill) that they used to exclusively carry. Anyway, it’s not someplace I would choose to go on my own. I’d only consider going if strong-​armed by the family. Or if someone else is paying!
BTW, I have no issue with folks that work there as the service people are always friendly and fast.

Atmosphere was okay, didn’t expect good karaōke but we were just passing through town. Service was excellent, our server (wish we could remember his name) was on top of his game. But the steak I had was about 50% grizzle throughout. Too tired and too hungry to send it back but regretted eating it later… trust me. Fully loaded mashed potatoes usually means the stuff is mixed in, not just tossed on top. At least is has been everywhere else. Drinks were good, but we have eaten at good Applebee’s and at bad ones, this was great service, terrible food. The nearby hotel followed suit.

The service was good very good waiter but I really didn’t like the taste of their steak. I’ve had better. With a whole bunch of steak restaurants around Applebee’s you would think that they what up their game

This is a restaurant chain, so it isn’t something for the Foodies wanting locally sourced ingredients & fancy dishes made from scratch, served in an eclectic unique environment. That said, sometimes you just want to eat out & not get too serious about it, you know what I mean? This is a place to bring the family where everybody can find something on the menu that will probably float their boat, with the restaurant being pleasantly-​sized & not a tiny fish bowl. One of my gripes with many local restaurants is how tiny they are. I don’t like feeling like I’m in a fish bowl being gawked at while I eat, lol.
We have had many pleasant experiences here, with nice & attentive wait staff, & good food. We have tried several dishes, with favs being their french onion soup (if I add salt), & their spinach artichoke dip (yum!), & their pasta dishes are pretty flavorful, too. We learned a tip from another patron who said to ask for an extra little tub of your fav sauce on the side, if you prefer it more saucy. Everybody has different tastes, and while some people prefer lightly sauced pasta, others want it juiced-​up. I prefer to ask for the sauce ahead of time & have it handy just in case, while the food is still hot & I don’t have to risk the waitress being too busy to return with it fast enough.
All in all, when we aren’t in a fussy mood & just want to eat & run instead of making a special event out of it, this is a frequent go-​to place.

Came here for lunch with my family. We had great service here and the standard as far as Applebee’s food goes. It was hot when it came out and everyone’s order was right. I got the fiesta lime chicken & it was really tasty! We got honey BBQ wings for an appetizer and they were covered in yummy sauce, hint and fresh when they arrived. They also given you a huge portion of wings for an appetizer. Everyone else was happy with the food and if we come this way again we would definitely come back!

This location has had great servers in the past, but we’ve gone twice this past year with consistently bad service. Rarely does anyone check on you and sometimes they forget to key in items that you ordered. The prices seem to have risen, but the service should match. I doubt I will be back anytime soon.

Husband’s food was fine, nice and hot. I had the chicken penna pasta and it came out cold. Son’s Mac and cheese was like Kraft and it sat under the hot light so long the pasta was a dark yellow on the top. Not impresses.

Nothing special. Just great Applebee’s food. Love the triple sampler. Friendly atmosphere.

Our expectations were appropriate for the establishment and yet they still managed to disappoint HUGELY! Service was appallingly bad — the servers were more interested in socializing with each other and friends that stopped in then attending to their clients. The food: atrocious. My half rack of ribs must have come from a miniature pot belly pig and was accompanied by pale, undercooked fries. We asked to split the check down the middle which resulted in a 35 minute nightmare. The check was split by food — single appetizer on one check ($ 13), 2 entrees on the other ($ 29)??? Correcting that absurdity literally took 25 minutes to resolve with repeated tripsto the cash register by us begging the return of our cards so we could just get out of there and square up amongst ourselves. Can’t see myself ever going to an Applebee’s anywhere ever again. Whoever runs this place is in the wrong business.

Gave a few try’s but in last few years quality seriously went down then the wait staff became rude, have spoke about this w many other ppl who use to frequent. I have gift cards I won’t even use there n don’t wanna insult ppl by giving them one