Sonic Drive-In

Giving them two stars because the tater tots were good. Food was cold, burger bun hard. They forgot the sauce for the tenders, pushed the button three times, waited 20 min for sauce. Workers are really rude, service is horrible

Okay okay i know its a fast food place and not to expect alot from them … But i have been to the ones in Texas and let me tell you ! They really know what they are doing … This one in Algonquin IL … Well its a shit show i have lived here now in the area for 6 yrs and this was our 4^th visit and the order was wrong !! As usual all 3 x before it was wrong. The girls taken the orders are very very rude ! And should not be allowed to work with the public. Spoke to a manager this time and lets just say he wasn’t any better. He seemed like a real _​ss as well. Stay away from Sonic …

«Excuse me, it says we get 2 sauce choices with our boneless wings, what kind of sauces do you have?»
«Um…most people get ranch, …soo.»
««What other flavors do you have? «
».Theres ranch?..»
Perhaps it was ditz day since all 3 girls I interacted with were clueless. I don’t know. I’ll probably come here again since my daughter likes Sonic. Stand by for an update

Order my food and went to pay and the lady goes do you want your change back? I was like what kind of question is that. I never heard of it. I said yes and the girl was snobby giving it back. The sonics down in Texas don’t ask you that question. Also ordered a cherry slushy and it had no cherry to eat at the end.

I’m only giving this restaurant two stars because of the consistency of the mistakes the staff makes the food is decent overall but I have been overcharged for my meals four times in a row. I had a chicken sandwich that was supposed to begrilled and it was placed in the deep fryer it was not a breaded Patty turned out yellow overcooked and nasty piece of chicken look like it came from Whitecastle it was tiny and the sandwich was just under five dollars yesterday I came to this location and ordered the premium hotdog at the Coney with onions on it chicken fingersand a shake call the blast the food quality was excellent except for the fact you guys couldn’t get the order right he forgot to put onions on my Coney speaker at the drive-​through station wouldn’t work there’s birdshit allover the card reader in the menu board which is not only unsanitary it was disgusting and made me want to throw up gobs and gobs and gobs of birdshit I had a gift card that was given to me because of a previous overcharge on A shake to give me the wrong gift card was for a different type of drink so I couldn’t get the shake replaced it wouldn’t except the gift card because they said it was for something else why give someone a gift card when you overcharge them if you can’t replace the item in the order this is pretty funny I ordered a triple chocolate shake and they were out of brownies they told me the ingredients would not be in there so I guess it would be called a double shake I estimate they could putpecans in to replace the brownies they told me sure no problem and charged me for the pecans is an extra item want! You’ve got to be kidding me The other day I came there and ordered the premium 6 inch hot dog is a Coney Island dog the girl asked me if I wanted a foot-​long I said sure because there is no such thing on the menu as a premium foot-​long doesn’t existyesterday the guy had to be told four times that I wanted premium six-​inch Coney hot dog with onions what is the problem with the concept of a premium hotdog versus a non-​premium hotdog I am really upset but I’ve had multiple over charges on my bill really retarded service I mean just because the kids doesn’t mean they don’t have brains but most kids are smarter than some adults I at least expect someone to have a clue what they’re doing and for chrissake empty your garbage can on the property it does have a limit to how much you can hold that is also unsanitary when the garbage cans outside will be on capacity and you can’t even throw out your garbage when you’re done eating obviously there’s a problem with management at this location and it is such a shame because their food and shakes a really tasty just because you’re busy doesn’t mean you have to be disorganized my final commentbut they couldn’t take the gift card that they gave me for the shake that they overcharged me on with you attempted to not give them back to me you brought my order out without the gift cards when I asked for them back uses do you want them back you’re kidding me right you take my gift card you won’t let me use it for what it was intended for and then you don’t bring it back to me and think I don’t want to back hello sonic if you’re reading this wake up the best thing is when I called the 800 number on the cup for comments for sonic service it was a line that was try to sell me some stupid survey seems like your help line didn’t exist next to go to sonic try calling that line will see what I mean

Really bad. Drove up and had to wait several minutes for them to take my order. The prices were a lot higher than the other options (McDonalds, BK). The food was poor quality — bland.

Foods pretty good majority of the time. Usually have to wait a bit but they make your stuff fresh so that’s cool. Tots are stale once in a blue moon, so minus 1 star.
Oh and dude that says he makes the best peanut butter Oreo shake… you’re awesome.

I go here maybe twice a week for breakfast and my tea fix. Whoever the gentleman is that is working the mornings is wonderful! I am usually groggy (as I haven’t had my unsweetened tea fix yet) and sometimes 3 kids 2 and under are crying while I order. He always gets my order perfect and makes the right amount of pleasant small talk. Most places just hand you your food and send you on your way. I love that when this dude hands me my food he says things like «have a great weekend» or «have a great day». This goes far in my book. Thanks to the man that supplies my much loved tea!

This place has the most ridiculous hours ever. They open halfway through typical breakfast hours and close before almost every other fast food chain in the area. Drive through is ridiculously slow, we’ve waited in excess of 10 minutes for a simple drink order because there were cars with food orders ahead of us. Lesson learned, always use the car hop.

Now let me preface this with the fact that Sonic does provide quality food that I enjoy. Having said that, the service my family received today was beyond unacceptable.
We pulled up to the drive up spots and ordered a kids meal and a popcorn chicken. We paid via credit card and began waiting for our food. We noticed that there were quite a large number of cars waiting so I didn’t expect immediate service. However, after waiting 15 minutes for «fast food» I began to get frustrated.
I asked the server over the intercom how long out wait would be. She responded that their system had crashed and that it would be quite a bit longer until we received our order.
I asked to cancel our order, to which they became silent, neither confirm yes nor no that my credit card would be charged.
After waiting another five minutes for confirmation I got out of my car to go up to their doors to speak with someone about my voided order. A gal told me that she would print a receipt confirming the void.
Fast forward another five minutes and I finally received my void confirmation. All I received was a quick «Sorry» with no remorse or real apology for the wait.
I would have appreciated a word from the staff that their system was down and that it would be a long while until food would arrive. That would have made up for the time wasted at least to some degree.
I recommend that you eat at Sonic: good food and a fun experience. What I also recommend and implore is that you do not waste your time at this establishment where service is clearly not a priority.

It still amazes me that they cruise around on rollerskates and don’t end up spilling your food all over the parking lot.
We don’t eat here a whole lot, but when we do, we always enjoy it. I have to say I am NOT a fan of their onion rings — they taste too much like corn dog batter. But the tater tots … YES, PLEASE! It should be a rule that more establishments have tots on their menu. Just sayin’.

This hurts to say but my trip to this Sonic location was an utmost disappointment. My brother ordered a number 2 combo as well as an order of mozzarella sticks. It says on their menu that their combos include an entrée, a side of fries or tots with a soft drink. When we received our order my brother had his cheeseburger, soft drink and mozzarella stick but no fries. Assuming this wouldn’t be an issue we pushed the button to call inside and tell them that the fries were missing. When we spoke to the manager inside he said that we had never ordered fries and only mozzarella sticks and refused to give them to us despite the fact that a combo comes with fries and we had paid for them as well as paying for mozzarella sticks. Not only had they been rude, belittling and had a lack of customer service but we never did got our fries. This management staff needs to really rethink their attitudes towards their customers and how they operate this location.

I am a fan of their diet cherry limeades — they are incredible! It is as if they have a special gravitational pull on my van as I drive down Randall road — especially in the afternoons between 2pm and 4pm when they usually have all drinks half off.
Their burgers are good, a bit better than McD’s and BK, but nothing special… Come for the drinks, stay for the food. :)

It’s Sonic…:) Which means you get what ya pay for.
I will say that 90% of the time, my order is correct. The lovlies at the drive-​thru are usually nice and helpful. But you will run into the occaisional surly brat that clearly is thinking of the quitting hour. For this, and for the many times they’ve put condiments on my daughter’s burger or lime pieces in my Route 44 Diet Coke, when I’ve asked for both plain… I gave them a «fair» rating.

My very first time visiting Sonic and it wasn’t bad. Just typical fast food served by cute girls on rollerskates, I’m sure some guys will go just to check out the girls haha! The food was good, not great, but not bad. Burgers were very juicy but they had that fast food taste to them, I expected more. The cherry lemonade slushy (or whatever is called) was pretty awesome and I’d go back just for that. Too bad they don’t have Sonic in Hawaii, because I would go every now and then.

Love Sonic! A tip I have is that you can order any of the limeades as diet example diet strawberry limeade, they’re just as good and much less calories. Some favorites of mine include the tots of course they also have great onion rings I also like the all american hotdog they added recently. I miss the BLT toaster I wish they’d bring it back that was a favorite of mine.
I have always had good service here, fast and friendly. One time I waited about 10 minutes for my food (it was a Saturday morning around 10am) they did not charge me for my food and gave me a coupon for a free meal. Really nice I thought!

I have to agree with previous reviewer Sheila M. that Sonic’s marketing is indeed genius! As soon as they opened, practically everyone I know (myself included) flocked to Sonic to give it a try. My family tried it the first week it opened and waited about an hour to get through the drive-​thru! There are no longer crazy waits like that, thankfully!
Since then, I’ve been to Sonic in Algonquin a handful of times and the service has been fine and the food has been decent. Nothing special, really, although my family really does enjoy the chili and cheese enrobed tater tots. We find the burgers to be better than McDonald’s, but not as good as Burger King or Culver’s.
I feel that what really sets Sonic apart is their specialty drinks. We like to go there for «Happy Hour» (every day between 2 – 4) and get their frozen slushie drinks for half price along with an order or two of the aforementioned chili cheese tots.

Sonic’s marketing is genius. Especially when they put their commercials on heavy rotation for an area that doesn’t have any Sonic locations! Makes everyone really wanna try it! And so did I. Bad. With high expectations, we drove to this one in Algonquin (we happen to be in the area) after seeing it was finally open. I needed to see what this hype was about and check out this awesome food and shakes.
I ordered the chicken wrap. Should have known better. It was some scary processed chicken, which resulted in an inedible-​extra-​chewy piece in my mouth. GROSS. That is one thing I can’t stand… it reminded me of the scary ‘oven-​roasted chicken’ from Subway (who are they trying to kid?). Anyways, that was that.
But their Java chillers and Iced Lattes are really good. Sweetened to the right amount, with a nice caffeine kick.

Happy hour — half priced drinks daily 2 – 4 pm
Had lunch here today which consisted of their Super Sonic Burger (a double burger with cheese), fries and a chocolate malt. I’ve had Sonic before downstate, but haven’t had the time to review so another visit was in order.
Pretty decent food, definately better than the Golden Arches or BK. Nice fresh beef patties, a thick slab of cheese, decent tomatoes and crunchy lettuce and it all tastes freshly made to order and not made ahead and sitting under a heat lamp for hours. The burgers had that nice crispy edge to them too. So delicious!
Its fun to watch the carhops on the skates too, they are soooo good! It actually looks fun to work here. I love their happy hour with half priced drinks, even the shakes and malts are half off! Can’t beat that.
They have a hot fudge shake too.

Had to try out this place tonight. So I got my daughters, took the top down on my Jeep and drove over. They have carports and you can park and order — or you can go through the drive-​thru. Classic and fun. I ordered a burger for myself and kids meals for my daughters. Everything was really good. I like that they have healthy side options such as bananas and apple slices. And for a bonus? I was served by a cute girl in shorts on roller skates. What could be better than that?
NOTE: When you get car service it would be nice for you to tip, though it is not required. I will definitely be coming back here.