KFC

Just went here and shockingly they have ran out of potatoes wedges. How in lords name do you run out of something that is in every single meal. Wow just wow. I even drove here a 5 miles drive not making a big deal about the drive but damn. How many people are driving around to and from doing normal Sunday errands, stop to get food, and something that is suppose to be in EVER meal isn’t available. Why bother being open. Imagine mc Donald’s saying «sorry we ran out of fries»

Close this place down. I’m pretty sure they stole the «A» card that’s on the window.

Worst managed KFC EVER. Went there a couple of days ago and dined in. I normally do the drive through. Worst customer service by the so called «supervisor» JENNIFER. My husband ordered one of the family meals, and 2 fountain drinks, plus 2 cups for water. She gave my husband BOTTLES of water instead of cups. My husbsnd said, oh I ordered cups of water not bottles, to which she very rudely responded with a raised voice and attitude: «ughh! Ohh, so you want the free one??! You should have told me that before! My husband responded: excuse me? Is this how you treat your customers? Can I have utensils? She responds with an attitude: here, anything else???
My husband asks:
Can I speak to your manager? She responds, he’s not here. My husband asks: will he be here tomorrow??? She says: I doubt it. Then she just walks away.
Woooow…horrible, horrible, ghetto person Jenniffer. Her ghetto attitude didn’t surprise me, as her physical appearance –tattoos and bad hair dye job reflected her attitude towards customers.

I come here ever monday now for the monday special for my kids school lunch. Service is always quick and my order always accurate. Makes Monday’s so easy for me.

It had been a few years since my intermittent visits to this particular KFC. After last night, I was once again reminded why. A few years ago, I had gone with the forewarning that it was the worst branch in the city. The warnings were true, and even with eating in restaurant, it was slow service and some of the food was cold (not the coleslaw, though).
The KFC itch hit last night, and we placed our order via the Drive Thru. We were told that the wedge cut fries would take about 5 minutes. No problem, we didn’t mind waiting a few extra minutes for some fresh stuff. We got up to the window, paid, and apparently, they needed more time. They directed us to park in the designated parking spot, and we did. Eventually, we turned off the engine. We watched a few cars drive up, pay, get their food, and go on their way. Eventually, an employee came out to the car, and informed us that they didn’t have any more biscuits. Um, okay. Why weren’t we told that when we specifically asked for them when we ordered (at this point, about 15 minutes earlier). We ended up substituting Mac-​n-​cheese for our lost biscuit happiness. About 7 minutes later, a different employee comes out with our order. Going through the bag: there’s the proper ordered meal with the substituted mac-​n-​cheese and fresh potato wedges that we wanted, but whoops, they *completely* forgot about the Large Popcorn Nuggets, which was one person’s entire meal. Got out of the car, went inside to retrieve said nuggets, and then when we were on our way, we didn’t even realize that they had given us the Kid’s size nuggets until it was too late (and the general consensus was just to never go back. So much for that person’s meal.
A 25 minute Drive Thru experience with not everything that we wanted, and a sub-​par stain on the tastebuds and brain.

WORST KFC EVER! This place is the absolute worst place in Burbank. They are ALWAYS out of everything! What they do have is NEVER fresh. They are rude, slow and overall just a filthy environment. To make matters worse I’ve contacted corporate several times and have never received any response. You are literally better off eating a can of dog food! I don’t know why my husband keeps going back. He’s always angry after going there and disgusted by the quality of food he gets EVERY VISIT! Best tip.. don’t eat here! I can’t believe the health department hasn’t shut this place down. Runny potatoes, cold greasy chicken, poor selection, dirty facility, slow, slow, slow and rude employees. Absolutely bottom of the barrel.

First of all bad bad bad bad costumer service!!! Employees are talking to eachother not trying to help costumers not even worth giving em a review but i did amyways so people can avoid coming to this location

The food was what you expect from a KFC. If you like it, it’s great. If not, why go to a KFC?
My reviews are always about the service. In this case, the people were friendly and the food came up quickly. The drive-​through was well-​managed, and that’s important when you want fast food fast.

First of all, it’s tough to review a fast food place where the employees get minimum wage so you don’t expect the service to be outstanding but with that being said… I’m a local and rarely go here because of previous encounters but today’s events made me Unilocal it.
So, On April 23, 2013 I go through the drive thru. Order the special, 14 piece diner with biscuits and three sides. First they tell me that one of the side will take 4 minutes and to pull to the side and park (Not having sides ready is common here). What the window girl won’t tell you is that there is a concrete lane barrier and ended up driving over that. Which I think I can sue them for if I have any damage. To go on, 10 minutes later, they bring me my food in a paper and plastic bag. I leave, get home, and prep the food only to find out, they didn’t give me my biscuits. That’s like a Big Mac with no fries. I drive back to KFC to get my biscuits only to see another car driving over the concrete barrier. I ask for my biscuits. I wait again and leave… forever.
The service is horrible. Please, don’t eat here unless they get new management or all other chains have mysteriously disappear.
Side Note: The girls that work here care more about what they look like then service…
and they don’t even look good.
Not all KFC are bad, just this one. Store # H730112

Horrible service. Food is served cold. Other KFC’s are good, I would just recommend avoiding this particular location.

Went there twice. Once at nite n once for lunch about two weeks ago. Waited the normal time. Got Chicken Little b/​c I dont eat ChickFilA anymore. Friendly service!

It’s tough to review a fast food joint.
I can’t say the service is terrible here (considering the reviews already posted here), and I can’t say this is the world’s greatest place either.
My visit was at the Drive Thru and besides the fact that parking area and drive thru is pretty small with 6 cars ahead of me around 9pm I really can’t complain about it. The only problem I had was with the girl at the window. I got all my food, money was tendered ok (got all my change) but she forgot to give me one of the two drinks I ordered. When I told her I’m missing my drink (Mtn Dew), she replied «I gave you the Pepsi already». She didn’t reply in a rude manner, more like she was tired and sleepy and thought I only ordered one drink and not 2. I didn’t loose my cool and after asking her for my other drink a few times she realized she forgot it and apologized.
I don’t know how bad things could get here (still going by the previous reviews) since I have only been at the Drive thru once before and that experience was better and I have never eaten inside the lobby. I guess I’ll just have to wait to come back and see how that experience holds up.

Fuck this place.
Ate a Snacker and got diarreah 2 hours later! Boooooo!!!

i usually wait a long time at this kfc. doesn’t seem like they do much prep work, or they just sell shit out that quick. that’s my one and only complaint. besides that staff, always just women, when i’ve gone has been pleasant. and this one girl, hooks it up with a drink for my troubles usually. cheers.