Red Lobster

Usually have a great experience when we come here. Tonight was a bit different. First it was just me and my mother law. Our order took especially long which we just ignored. Hey it’s busy. But when the food came out if was cold and my mother in law was missing some items. I hate to complain but thankfully the manager in duty was very understanding and helpful. She made it better. I appreciate that cause some managers I’ve dealt with can make a bad experience worse. Ill still come back and bring family with me.

Food tastes good but can get pricey, expect to pay a bit more for dinner compared to other chain/​casual restaurants. I’ve been eating here on occasion for the past two decades and have had good service for the most part. Once I had a bus boy spill a drink on me and was not offered a discount as I have had in other restaurants in such an incident. Overall, a decent place.

This will be the final word I have for this location. Yesterday I got an overnight package from Red Lobster Corporate. It contained a very generous gift card for all the B.S. I put up with from the regional manager. This just justifies my original thoughts about this location. The corporate cares deeply about it’s customer base. After all it’s the customers who keep them in business. word of mouth advertising can and does make a difference and corporate knows that.
But on a local level that is where things almost always goes wrong. In this case the local business blew our dinner, and the regional manager made it worse by totally blowing a chance of any good outcome for this location. Corporate stepped up to the plate and more than made up for the inconvenience that happen to us. But that still does not excuse what happen to us. The regional manager just added insult to injury. I will return to Red Lobster in the future, but rest assured it will not ever be the one located in Citrus Heights, Ca. To bad too. Citrus Heights is my old hometown I grew up in. Enough said about this experience.

Had lunch with friends Wednesday… Ordered the shrimp tacos… and upgraded my wives side to clam chowder… FOR AN EXTRA CHARGE… My wife ordered the lobster special…
The chowder came in a «bowl» is what they call it… very sad… don’t mind the charge… don’t like it either… but really… for this size… I don’t think they could have found any thing smaller to be able to call it a bowl …
Beer from draft had a 2″ head on it… again really…2″ head… talk about increasing profit…
and this was bud light… not an IPA… Had to tell them I don’t like head on my beer… especially 2″…
Total charge apx. $ 80 for lunch… my bad… don’t need to come back… it was just ok…
Noticed the restaurant was not too busy… Told it has been slow for a while… I can see why…
I didn’t send ya there
Weasel…

When we were originally seated our waitress that at was first given to us was very rude I didn’t get her name but she came by asked what we wanted to start with to drink we were looking at the drink menu she then walked off and after serving us water and not wanting to stick around at all for questions we asked for another server who ended up being Debra M (I checked receipt before submitting this lol) she’s actually been our server in the passed so I was pleased to see her again I remember her being very nice she’s always been very prompt and always answered our questions she was able to accommodate us. Our food was amazing and hot and fresh we had a bottle of wine with dinner which was also amazing Debra made sure to bring us biscuits to Obsorb the alcohol before leaving I loved how she was also thinking of our well being even after we left we were very happy with this experience.
The server we originally had I had watched her serve the table next to us and her demeanor was completely different towards them then it was to us her behavior towards us was as if she didn’t want to be dealing with us nor did she have the time for us no smiles or anything for a Friday early evening it was odd being they were not so busy at all. I wish I had gotten her name because I honestly wanted to leave that’s how uncomfortable she made us but my kids really wanted to stay so we asked for another server.
Thank you Debra for making our visit so great after our original host wasn’t so pleasant we hope to see you again

We really enjoyed our dinner and our server heather was awesome. We had a minor problem and she took care of it promptly and we got that meal for free. Great customer service. We will be coming back. Thanks

They have great servers, and the food is picture perfect, however… The food is so buttery! It’s either salty or unseasoned food. Wouldn’t come here again.

I usually don’t like to bother with chain restaurants but I was really craving seafood for some strange reason. I never crave seafood nor do I often go to red lobster. My best friend who works at a chain restaurant warned me that the restaurant she serves at, doesn’t serve fresh food and they microwave everything to make wait time quicker. I wonder if this goes for all chain restaurants because the food I had today here at Red Lobster not only came out super fast, but tasted like freezer burn, didn’t seem fresh, and was extremely salty.
Our server Elizabeth wasn’t very attentive and we felt rushed and forced to order right away. It just wasn’t a great experience and I don’t think I’ll ever be back.

I haven’t been here in years but thought we’d come here again cause I saw a commercial that they were having some special and I’m glad I came in the food was good as usual. I had the shrimp creamy pasta and the of course the signature biscuits is always perfect. Customer service is always friendly place is clean, we enjoyed our dinner!

This place is good and the service is good too. It’s not my favorite place but it does deserve 5-​stars.

We had a delicious dinner & great experience. Allie (I hope I spelled her name correctly) was a great waitress. She was so thoughtful, considerate, & so friendly.

I’ve only gone for late lunch, no wait. Server was nice, courteous and knowledgeable of the menu and specials. My shrimp and lobster was good and fresh. Huge selection of seafood combo dishes. Lobster was a bit small though, reason for only 4 stars. Biscuits were great too.

Beyonce told me to come here because I slay.
Or maybe it’s Buzzfeed video on how amazing the biscuits here are. In any case, Red Lobster got to thank the Internet for surging its sales. I came here for the first time, and now I am a fan. I can have their lobster pizza for days! It’s thin crust and good portion to NOT share (seriously don’t share. You will just end up craving for more!) The pizza is sprinkled with chopped tomatoes (my favorite way of serving tomatoes) and lobster; both were fresh and soft, which paired well with the crunchy crust. The biscuits were pretty good, salty from the cheddar cheese and buttery. I thought I would be able to carb up for a day of drinking with these biscuits but they were a bit too dry to gorge on. We did take some back home for the munchies. I also ordered the shrimp linguini alfredo. The shrimps were small but were well seasoned and a fitting kick of flavor to the pasta. It tasted even better as leftover! Possibly because I was not so stuffed with biscuits when I got home.
Service was good. Spacious place and comfortable seats. I recommend!

Sunday lunch today at Red Lobster. We got those shrimp lettuce wraps that are so amazing good. I love the fresh fish of the day menu. It’s always a nice variety and is well made. The staff is always friendly and the restaurant is well kept. I would give lunch today 5 stars if it was not for he somewhat deceptive fresh fish menu. It said under the fish $ 2 off today from 11am to 3pm, but it turns out the snapper was not included in that. I know it’s only $ 2, but it’s not clear and was part of my decision process! So this review gets 4 stars.
As an update, I did ask the manager about the fresh fish menu. She assured me it was $ 2 off as marked on the menu and my server was mistaken. She refunded me $ 2 dollars cash.

I don’t have high expectations for red lobster… but I’d never ordered their salmon. It was overcooked so the coloration (and taste) was highly reminiscent of canned tuna.
Paid with my card, and (in my haste to get home from a road trip), didn’t even realize they never gave my card back. Not going to drive over the mountains to get it back, but I did call to verify they had it/​ask them to cut it up. Got the *STRONG* feeling (as I heard the manager digging through a stack of cards) that this is a regular occurrence, and that she felt she was doing me a favor by cutting the card up.
Thanks SO much for the help! /​drippingsarcasm

My first time here at Red Lobster tonight with some coworkers and we really enjoyed the experience. The hostess was friendly. Our server was efficient, friendly, and patient with how indecisive we can get. The wait was only about 15 minutes for our party of 6 at 4pm arrival.
The blended drinks were delicious, pretty, and presentable. They started us off with some biscuits and butter (hot, fresh, and delish!) For appetizers, we got the jumbo coconut shrimp that everyone raves about and all the raving is true! These little bad boys were delicious with the piña colada dipping sauce.
For my entrée, I ordered the Trio Shrimp which came with shrimp linguini alfredo, garlic butter shrimp scampi, breaded/​fried shrimp pieces, and a side of your choice (I chose broccoli). Every bit of my entrée was delicious and tasty.
I am now a Red Lobster fan!

Went to lunch Sat afternoon around 2:30pm. It didn’t look very busy, one family ahead of us. We stood by the hostess/​host stands for about 10 minutes
W/​no one there. Finally an older gentleman comes up to the stand & ask the family ahead of us how many? Then he leaves. He didn’t say anything to us like, Hi, I’ll be with you in a moment. oHe comes back, ask the family to follow him, still not acknowledging us. We wait. A new customer comes in the door, walks up to the host stand. The host comes back & says to her, how many? Uh, what? I interrupted & said we were here first. He just looks at me w/​a blank stare then back at the new customer. I said we’re going to sit in the bar & my husband & I walk into the bar, see a small booth & sit down. So much for customer service from the host.
The waitress, I think her name was Dana, was awesome. Very nice, big smile, said hi right away, can I get you drinks, I’ll get you some bread right away. She was very attentive, as I always ask for things a certain way, no onions on salad, blue cheese on the side along w/​vinegar & oil, baked potato, butter on the side, extra lemon w/​fish. She got everything right. Checked in when she should, brought check when requested. The 2 stars are all her. The food was bland. The salad looked so plain, the lettuce almost a shade of white w/​some of the iceberg core in it. The plates are never garnished, don’t even come w/​tarter sauce or lemon unless you ask. I had seafood stuffed sole but there wasn’t any seafood to be seen or tasted in the stuffing, just mushy bread crumbs. It used to tasted like crab stuffing but not anymore. I could think of a better way to spend $ 20-​$ 30 for lunch.

Great service today on Christmas Eve when I went there for lunch. Jake was a great waiter and was very friendly and very knowledgeable on the menu. I ordered the New York strip steak and I definitely recommend it with mashed potatoes and a Boston iced tea raspberry flavored. I would be definitely coming back to this restaurant for more steak and maybe try some seafood sometime!

The food was as expected. Safely seasoned and prepared but still delicious with the right glaze of butter. I was like yee at the bar. But something that stuck out was the excellent service from the bartender. He was able to be swift while it was busy and didn’t let any patron feel neglected. Like he knew the average drinking time per person and swooped in right as I would take the last sip. The server who was passing by was real cool too. His name is Rocky. Pretty much, the bar side of the restaurant is badass and got that ish locked down. The manager was kinda rude and judgy which surprises me bcuz she has chill workers yet she is super sarcastic and has severe R.B.F. … anyway, I would return but probably only if Laury is working the bar. He’s the Filipino or Samoan looking guy. Real genuine service from him. Be sure to tip well if so.

Not bad everything is okay! I’m not sure why they have a lot negative reviews but for me lol it’s fine
Maybe just a service to slow. But other than that it’s FINE. Lol ohh wait NO the Oysters I ordered Oysters and it looks not FRESH you’ll see on the picture. :)