Taco Bell

This location has messed up out order every time we’ve tried to stop here. They have missed food deletions because of allergies, and burn grilled stuffed burritos almost every time.
We have stopped here for breakfast repeatedly and have been equally disappointed. However, this past Sat took the cake! The «store manager» Nick, insulted us for not knowing the exactly what a new item was called. He belittled us for calling an item the wrong name, then would not serve us because we told him we had already told him we wanted a combo while he interrupted us.
If the store manager is that much of a jerk to customers, we will not spend ANY of our money there again! That is unfortunate, as our order range from $ 17-​$ 28 depending on the day.
Avoid this place until they get a real manager, and a crew who cares what they are sending out!

I love the Unilocal community. By reading other reviews Ive been able to learn a lot about my surroundings, and I’ve met some wonderful people along the way. Unilocalers have somehow managed to circumvent the mean-​spirted and vapid state that has permeated so many social media sites. That being said, I think that we reviewers are sometimes hasty to post a review based on what I view as fairly minor issues. Judge the business, not the incident, especially if the incident was more than likely a one-​off occurance in an otherwise good experience.
Which brings me to, of all places, Taco Bell, at the corner of Bethel and Sawmill. Yes, I eat at Taco Bell, and what’s more, I enjoy it! I do love fine dining, but I am anything but an affected foodie… I like what I like. There are some itches that only a Taco Bell can scratch! :) So one day I find myself in their drive-​thru, waiting in line for my seven layer burrito and fiesta potatoes, and as I get to the window I am greeted by a man in his mid-​20s in the most welcoming way you could imagine. It wasn’t a scripted blurb spoken by a painted smile, hoping to talk me into super-​sizing my order or some other such promotion. He literally seemed happy to see me and have my business, all $ 3.18 of it. I smiled back, somewhat oddly, completed my transaction, and after a hearty farewell and a wave from Mr. Smiley, I was on my way. I chalked him up as most certainly the business owner, and it was probably his first few months in that title. That theory was called into question the following week when I returned to that location and placed another order. This time it was a woman, probably in her early 30s, giving me a greeting that was just as natural and yet as exuberant as Mr. Smiley’s. A co-​owner? Perhaps, but now they had my attention. Over the next few visits, I had similar encounters, which left me scratching my head. Either this store was putting something in their employees’ water or they were just getting really really lucky with hiring friendly staff. Was this one of those unanswerable questions?
Finally I just decided to accept this little fast food oasis as a reminder that regardless of what we are consuming, be it tacos or a hotel room or overpriced cable TV, great customer service makes ANY consumer experience better. Do I need that level of customer service to buy a burrito? Of course not, but I’ll take it.

The people that work here are really stupid. I know that can be used too often on this cite but it is true here. They never get your order right. One night I went into the store because the drive thru was not moving and they had one employee working… one. The dining room never has clean tables. You can tell they do not clean the soda machine because there are flys and nats all around it. How you can present a restaurant in this condition is laughable. They just rebuilt the store to make it look nicer and the management is going to trash it with terrible employees. This taco bell has employees that make walking and talking seem so difficult that you wish that someone would just let them rest. Paying welfare to these people is better than letting them make my tacos.

I was extremely annoyed with the visit I made to this Taco Bell last night. The girl taking my order had the most annoying way of talking to me like I was a baby. I started to order after she asked me to and in the middle she interrupters and said «wait let me get to a screen» All I wanted was a grilled stuffed burrito with no guacamole. I repeated that & she got really snarky and said «I know! I did that is it correct on your screen!?» I said yes and proceeded to pay. When I got up there she was standing they with her hand down the back of her pants
Itching her ass crack! Seriously disgusting! I got home and there was NO WAY I was eating that after what I saw but I unwrapped the burrito just to check after she harped me for repeating no guacamole & sure enough it did still have guacamole… seriously are they even TRYING to run a clean, efficient place of business there? EW.

I usually like to go to this Taco Bell late at night. I’ll get a burrito from the drive-​thru, then sit in my car in the Walmart parking lot and eat… while sobbing uncontrollably, wondering where I went wrong in life… and why they only gave me one Fire sauce packet.
A few months ago, I decided to eat in the dining room (which closes at 10pm, I believe). It was your typical remodeled Taco Bell: lots of purple around, overhead hanging lamps, a combination of low chairs/​booths and high chairs/​high tables, pIctures of Lorena Garcia everywhere… you know, regular Taco Bell.
A woman in front of me was with her daughter, and it looked like they both just got out of work, since they were both wearing Macy’s name tags on their shirts. Mother and daughter working at the same store? That’s weird. Anyway, the mother ordered something that I’ve never even heard of before: Cheese Roll-​ups. [
I was so intrigued by her order, that I decided to order one with my meal. It’s basically a tortilla with cheese, rolled up. And it tasted like… a tortilla with cheese, rolled up. Who the hell would come to Taco Bell to get this? You could go to the Walmart 100 feet away, and get a pack of tortillas and a pack of cheese for less than you paid for two Cheese Roll-​ups. Whatever. As I sat down, realizing what a waste of money that Cheese Roll-​up was, I saw a woman sitting by herself. it looked like she finished eating, and was just doing the «gonna sit here and keep refilling my drink, because refills are free, beotch”-routine. We’ve all done that before. But something was different. This woman was talking out loud, and was very passionate when she spoke. She was talking about Nationwide Insurance, and how their hiring practices were shady, and how she knew many people that lost their jobs. It seemed like she was arguing with someone regarding benefits packages, and unlawful termination. It was a pretty intense conversation… so intense that I was live-​tweeting it. When there was a brief lull in the conversation, I got up to refill my drink, beotch. I walked past her, expecting to see her holding a phone to her head, or wearing a bluetooth headset.
She had neither a phone nor a bluetooth headset.
This woman was having this intense conversation, which sounded completely legitimate and not crazy at all, with herself. Out loud. For everyone to hear. This was really strange. Stranger than the mother-daughter-we-both-work-at-Macy’s-Cheese-Roll-up-outing. As I sat down to drink my Mountain Dew Baja Blast – available only at Taco Bell – I noticed the woman glance at me, and whisper something to her invisible companion. I felt really uncomfortable and decided to leave.
I like this Taco Bell location. Drive-​thru is fast, and they’ll give you a lot of sauce packets if you say «Can I have a bunch of all of them?» when they ask you what kind you’d like. It’s in close proximity to Walmart, which is open 24 hours, so you can go in and wash your hands when you finish eating in your car. But the real excitement comes from eating in the dining room after 9pm. You don’t know who will be in there, and what you’ll be able to live-​tweet.

Why do I do this to myself?
Every so often I think ok lets go for some crappy fast food and I haven’t had Taco Bell in years and never in Columbus so lets go for it.
The one star is really only since I have to and I did like their 2 new sauces the verde and the fire roasted.
(they might not be new but that shows just how long I haven’t eaten there)
I had the grilled stuffed which took them about 15 minutes to make and was pretty soggy, mushy and otherwise flavorless had I not drowned it in sauces
(I refuse to call that salsa, as there is no actual tomato, onion… nothing really good in those packets)
some regular tacos, which are never really great, they just always throw those in your meals so you feel like your getting a good deal.
And last a cheesy gordita crunch which I had remembered being my favorite.
Meh…not so much anymore.
Don’t judge, yes that is also a Big Mac on the picture, I thought if you are going to do all the wrong things today have a Big Mac along with it, truthfully I should have stayed at McDonalds, this Taco Bell has the slowest service, pretty run down and not the greatest food.
Needless to say I was disgusted the rest of the day and back to my regular eating habits for good!