Nordstrom

This review is about Judy M., assistant department manager for makeup. I was so frustrated calling the San Francisco store, and felt so lucky to find her in Core Madera.
Judy knew all about my challenge blending the Mac concealer with Laura Mercier Brightening powder. She was able to tell me how the brush I was using for the powder wasn’t the correct one. She was able to guide me through this so patiently and clearly.

I am dismayed that this store no longer carries sizes for Women’s Encore fashions. I will instead shop in SF.

This is specifically for the Corte Madera women’s shoe department: Not for Nordstrom as a whole:
I love Nordstrom most of the time but not on this past Thursday afternoon. I was in the women’s shoe department nearly an hour waiting to be helped. The manager just stood around barking out numbers and orders and did nothing to help. She was indifferent and unapologetic for the tremendous waiting time. Just plain rude — shrugged her shoulders when I told her how long I’d been waiting. The floor was a huge mess of tried on shoes — you were in danger of tripping and breaking your neck trying to navigate your way around. Customers were giving up and leaving. The salespeople seemed unengaged and fed up. Can’t blame them for that! They basically had nothing I wanted in my size after all that time. Not the stellar experience that we have come to expect from Nordstrom. Terrible management in that department. I will just buy online in future or go to SF where the service is much better

Is it just me? everything I want is not in stock. from lipstick, eyebrow pencil, bras, etc. And not just after Christmas, but consistently. Nice remodel but not good inventory management. I have been shopping at Nordstroms since the early 80s, and love the customer service. But the inventory is lacking and almost everytime I go they have to order for me. So rather than a quick stop in my neighborhood for the items I need, I am waiting for delivery at home. I might as well order online and not shop in the store.

Nordstrom is a dog friendly store, or at least all locations are besides this one.
My husband and I were shopping for an upcoming event and received the «I don’t care if your dogs are in the store but it’s our policy that they are service dogs… Just so you know» passive– aggressive speech.
I checked the postings on the entrance for a service dog sign, couldn’t find one.
Needless to say, we will go to Broadway Plaza in Walnut Creek to make our purchases.

This is for the shoe department only. I’ve purchased Nordstrom’s shoes for years, getting occasional sales, on what I would call a middle income. Now, when I go to women’s shoes, the main selections are designer shoes. To the tune of $ 350 and up. This is absolutely ridiculous. If I want a pump shoe to wear to an office or a business event, I go to a smaller store or Macy’s. Nordstroms has apparently decided to cater to high-​end folks who think nothing of paying $ 500 for a pair of shoes. Ridiculous. You’ve lost my business.

If you need help in the Men’s clothing department, ask for Tom Pagano.
My husband and I stopped in for jeans on a busy Sunday and left with an amazing wardrobe update because everything Tom suggested looked so great! In and out in about 20 minutes, with 2 pairs of jeans, 2 shorts, and 3 shirts. Tom has terrific fashion sense and picked up on my husband’s modern-​traditional style and suggested items that looked fantastic and made both of us happy.
Zero pressure, excellent & fast customer service… definitely find Tom if you need help in Men’s!

Worst Nordstrom EVER! Every time I come here I’m applauded by how poorly I’m treated. No one asks to help you, you have to seek them out. They only treat you nice if you pick up highhhhhh end designers. I’m a loyal Nordstrom shopper and am frustrated by how poorly i’m treated by the staff at this location. I feel like I’m getting ‘punked’ every time I’m here because I can’t believe Nordstrom who usually has the best costumer service treats people like this. And I know im not the only one, I’ve had this conversation with many of my friends. Another reason why Marin lives up to their stereo type.

My problem with Nordstrom’s is, I just don’t know where I belong. Mid thirties, I’m not a junior, but I don’t make quite enough to be a «Young Collector» either. So instead, I wander aimlessly and hope something strikes my fancy. Sure, it’s spring now, and I know the whole bohemian look is «in,» but that’s not really my style. I was disappointed by the lack of variety in the styles of everything. Where’s the funky, edgy, cool stuff being held at? I even have a $ 500 gift card and couldn’t find much to buy. Think I’ll check out the one at Wesfield instead.

My favorite Nordstrom ever! I’ve been here quite a few years ago to buy some Rebecca Minkoff purses and the sale associate was really friendly and helpful. I decided to come back to beautiful Corte Madera after many, many years just for fun and enjoy the warm weather (and buy a Longchamp bag that was only available at this store), the sale associate named Kristin K. was super sweet! She rang me up quickly and efficiently and she was really funny and cheerful. It made my experience really great! I even went upstairs to return a dress and the SA at the BP dept was also very friendly, too.
This store by the way, is beautiful. It is only 2 stories but it has a lot of awesome stuff that the Sacramento Arden Fair and Roseville store has. The shoe dept has the high-​end shoes like Valentino and Prada, and the handbag dept is nicely spread out and carries contemporary brands like Kate Spade, Marc Jacobs NY (a new reimagined version of Marc by Marc Jacobs), and more. They also carry premier bags like MCM, Chloé and more.
The 2^nd-​story has a variety of clothing departments ranging from Individualist, Savvy/​Topshop, BP and more surrounding the escalator. I love it!
After I did some shopping, I stopped by the ebar to get some lunch and it was of course, delicious, just as I expected from nordstrom.
The parking at this shopping center is actually really easy. I parked behind this store so it was really easy to walk up into the shopping center and straight into Nordstrom!
I love this Nordstrom so much and I can’t wait to go back. Sadly, I live almost 2 hours away from Corte Madera so I can’t go here very often. I wish I could live closer!

Fast, friendly service in the skincare department.
They have all of the high end brands that most other locations don’t. I came in for La Prairie and left w/​exactly what was on my wish list. They offer samples if you need any. My sales lady, Deborah, was great. Pulled out the book to confirm the benefits of each line so that I’d feel reassured. Gave some honest advice on what to stay away from. I appreciated that.
I’ve shopped for shoes here before and they have a decent selection which includes Prada, Jimmy Choo and etc.

No Encore department? I love Nordstrom! How disappointing that this large store has no clothing for 16W+ size women.

Love, love, love! I would rather pay a bit more to shop at Nordstrom to get their AMAZING customer service! Beautiful ambiance, friendly, well dressed employees and excellent return policy.
I’ve been to this location a few times now and I throughly appreciate the attention and friendliness they devote to their customers. Whether it’s their customer service phone line or in-​person help, I notice they are always so superior to the typical Macy’s employee. In fact, when I encounter a really good employee at Macy’s (once in a blue moon) I tell them they should be working at Nordstrom.
I don’t think I’ve ever «met» a Nordstrom I didn’t like and this Corte Madera store isn’t an exception!

Very classy and clean. I love coming here whether it’s to window shop or find something special to add to my wardrobe. The workers are always friendly and helpful, even if it’s an inquiry with a clearance item or an expensive gown. I also love their shoes and find the most comfy and yet chique styles. All around, I have a great experience here.

I’m more of a Sports Basement girl not a Nordy’s girl, but I’m always in search of new material for the book I’m working on: «How To Marry Up the Food Chain in 6 Months or Less, A Marin Tale» (Nordstrom = high volume research specimens galore). So anyway, while I’m out researching and lunching, I cruised by the MAC counter in search of some bangin’ new eyeshadow to make my eyes go POP! Now I’m not a huge makeup chick and I only keep a minimal stash of things I actually use. The tall, fellow amazon-​woman-​gal who helped me was accommodating and very patient in telling me about all the different color pallets. Yay, make up can be so fun! Thanks girl, for being approachable in this real in Nordstrom world.

Since moving to Corte Madera I’ve discovered Nordstrom. I had their card and shopped at other locations a few times over the years… but this location has changed my opinion — I’m now a loyal fan. Actually, after shopping here and experiencing such great customer service I found it hard to go back to other places I used to like (Gap for kids clothes and Banana for myself — despite years of loyalty to those brands!)
A special and HUGE thank you to Daniel Sant in women’s shoes! He is not only super kind, but actually a miracle-​worker (he found me the LAST pair of a shoe I HAD to have … AND I got it at an unbelievable price, I should add.)
We’ve also had great experience in Mens, Women’s, kids and Blue Stove (yum!)
I’m grateful to the wonderful team here — thank you all!

Huge fan of Nordies! I’ve been a loyal shopper of Nordstroms for almost 20+ years. I love this place. It’s clean, service is amazing, their return policy is second to none and the items they have are top notch.
I love shopping at the Nordstrom at Corte Madera because it’s tons better than the one close to my home (stonestown). I love their kid section because they have so many items to choose from. They also have a great baby section as well as an outstanding shoe department.
I also love their in store restaurant, Blue Stove. It’s unique to this location as far as I’m aware and the food is pretty good. Another huge reason I shop at this Nordstrom is they have great baby/​mother restrooms as well as a family restroom. It makes for an outstanding shopping experience. Also, stop by their e-​bar. They have great drinks to choose from which you can enjoy whilst shopping. Honestly, I don’t think I’ve stepped foot in any other department store because Nordstroms’ is the best in my opinion.
I also love their Anniversary sale! Don’t miss this sale because they have great fall items and after the sale, the prices are actually marked up. Highly recommend this Nordstrom. They’re top notch!

This store just sucks. Their products for men is pathetic and their prices are stupid. I’ll pay the extra 10% and go to Gene Hiller where
I don’t have to run the gauntlet of «may I help you sir?» crap by salespeople who don’t know anything about the products they sell.

This is my first visit to the new and improved Nordstrom in the Corte Madera Village. They had spent the past year revamping the interior. Apparently, the store remained open during construction.
In any case, the new Nordstrom definitely lives up its swank reputation. They certainly did a nice job with the redesign. It’s without a doubt the nicest department store we have in Marin. With all the white marble and tastefully done clothing displays, you’d think you were walking through a modern art museum.
As for the clothing selection, there are plenty of premium brands to choose from. And as is to be expected, the prices are ridiculously expensive. I perused the Men’s shirt and slacks section, and every item that remotely appealed to me cost at least $ 175 (and that was on the low-​end). If you’re looking for a nice button-​down shirt or affordable jeans and or Dockers, then I recommend visiting Macy’s at the other end of the shopping center. Otherwise, get ready for some serious sticker-​shock.
The one thing you can always count on at Nordstrom is top-​notch, personalized service. All the employees are attractive and have a good sense of style. They are attentive without being overbearing. And they really go above and beyond to deliver quality customer service. This is certainly something you won’t find at Macy’s across the way. The employees over there all look pale and miserable in comparison.
So while I don’t have the funds to be a regular Nordstrom customer, I do enjoy strolling through their store and pretending to be Daddy Warbucks (if only for a little while). And I do applaud the owners for the fine remodel. The new store is a wonderful addition to Corte Madera.

The staff seemed very good picking out my wife’s shoes. The UGG shoes are very colorful this year compared to the brown pairs last year.
The store itself is small compared to stores on the east coast. However they have a good selection of shoes in this store.
The bathrooms are up stairs.
I rate this store four stores.