This location is the worst. The drive thru employee was rude and had absolutely no patience. The guy working at the window seemed like he didn’t want to be there. He didn’t explain anything that was happening. Instead of telling me that the side I ordered was going to take a while longer, he only said«What side you want?» I explained that I ordered coleslaw and he only told me we can’t and to order something else. ??? Eventually I got him to explain that the coleslaw wasn’t ready and that it would take another 15 minutes. Not only was the service terrible, but so was the food. The chicken was so dry and the mashed potato wasn’t fastened properly so of course it spilled all over the place.
R C.
Évaluation du lieu : 4 Tucson, AZ
It’s the greatest. Most of the time. The young employees are nice to me always. The chicken and the whip snapping manager can be slightly under cooked — — sometimes during a rush… I’ll keep going back and trying for another one of those perfectly tasty and crispy tiny chicken legs… I love those fat thighs. I do mild, good day
Barb D.
Évaluation du lieu : 1 Denton, TX
Absolutely the worse service in the world. We ordered a six piece meal to take home. When we got home, we discovered they gave us all dark pieces. I do not like thighs or drumsticks. We called and the manager(very reluctantly) said they would replace it. When we went back with the receipt, they would not honor it. It was two weeks ago and they said they would only honor it for a week. We were never told this. We will never go back.
Tracey R.
Évaluation du lieu : 1 Denton, TX
I love Popeyes chicken but this is the worst location so don’t waste your time I am writing this review after giving them a 3rd or 4th opportunity because I really want to patronize this business my hubby and I went through the drive thru and I will tell you that the guy at the window was a complete idiot from asking what sides we wanted when we already told him, to asking us at the window again after saying it twice on the intercom what we ordered to drink to top it off he still didn’t get it right then we get home and realized we didn’t get the spicy chicken we order and they provided the oldest smallest pieces I will never go back and will warn everyone who listens not to go
Autumn S.
Évaluation du lieu : 1 Denton, TX
Poor customer service
Sherri W.
Évaluation du lieu : 1 Grand Prairie, TX
This was the worst. The people behind the counter were not paying attention and totally screwed up our order and left things off also. When we said something they acted like«so what». We wanted the items and were willing to pay but the girl at the counter was like, this is the order and that’s it.” Service was slow when we did get our food. The place has been redecorated but what’s the point if you have crappy service. The most interesting part was while we were waiting a woman who was apparently a friend to the girls working behind the counter brought them drinks from Whataburger. They were very excited. Wish they could have been that thrilled when they were taking our order. Will not be coming back
Sheila N.
Évaluation du lieu : 2 Denton, TX
Not too bad food, but service sucks. Messed up my order and was in no hurry to fix it. Even after the«fix» it still wasn’t right. They didn’t care and it showed. I didn’t receive a receipt so I can’t even make a true complaint.
Leu P.
Évaluation du lieu : 1 Denton, TX
Well, to start, the food was good. However, I ordered the 3-piece with legs and the size of the legs were what you would use to make hot wings. Very disappointed. For the price they charged for my meal, $ 7.69 + tax, you would think they would give you what you pay for. But nope! Got screwed. Thank God my wife ordered two sides of fries else I would have to stop somewhere else on the way home and order more food. And on top of that, my wife ordered the butterfly shrimp. Hilariously small shrimp, not the butterfly shrimp they advertise. So all in all, I will never eat at Popeyes again. It’s not worth the price they charge you. So if you like getting screwed out of your money and going home hungry, then by all means stop at Popeyes and order a meal for ten bucks and get maybe four bites of food before it’s all gone.
BreAnna S.
Évaluation du lieu : 3 Denton, TX
I always enjoy Popeye’s because I’ve been eating there since I was a kid. This particular location is pretty good, but could be better. They are often under-staffed or so it seems. If they get something wrong and you tell them they look at you like you’re crazy. It took a long time to get our order last time, and it was slightly wrong. It got corrected and I was happy. It is usually small things like that when we come here. The food tastes good, and is your typical Popeye’s quality.
Deborah J.
Évaluation du lieu : 4 Denton, TX
Their chicken is super crispy, very juicy, and delicious! I prefer this place for regular chicken over any other. YUM!