Subway

I can’t believe the unprofessionalism displayed by the mgr there. If he was a mgr. So, while standing back watch people order, a woman comes in and questions her receipt. It was adjusted and explained without problem. Later, I look at the receipt and question why the added chg. So, in order for subway to rectify your receipt, you must give back the sandwich you just ate in order to replace with the appropriate one. My specific order, I’d like a steak and cheese. Pepper Jack. No question was asked if we wanted extra anything. You assume the employee did their job right. She apologizes and says I thought you wanted Philly steak. No, we didn’t. But we can’t get our diff back because we ate it. Pretty shameful when an employee acknowledges to mgr, but mgr still refuses to fix diff.
Learned valuable lesson. ALWAYS QUESTION WHAT PEOPLE DO. NEVER TRUST YOUR RECEIPT. If he wanted his sandwich so bad, I should’ve just stuck my finger down my throat. To make matters worse, he looks at the next customers and nods his head. p. s. Don’t you think if he did it to us, he won’t do it to you?
Then he has the nerve to tell us come back again? I think NOT!!!
Thanks subway. For SHOWING WHAT BAD CUSTOMER SERVICE LOOKS LIKE. I’LL NEVER FOR YOUR FACE.