Denny’s

Workers aren’t really friendly here I feel like they don’t appreciate you coming in something’s gotta change

I’m sorry to say this is the worst Denny’s we’ve ever been to. We usually go to the one in Palmdale which is great as always but this is the third time we’ve tried dinning in at this Lancaster location and the experience has been getting worse every time. 10 minutes after we placed our order, no one came to our table to even bring us our drinks. At the Palmdale location, we would have been done with our salads by this point. Our kids were getting very frustrated with all the waiting and the restaurant wasn’t even crowded at all. It’s obvious this location is poorly managed and by the other reviews, it looks like the manager does not enjoy their job.

Food tastes good like always.

Ordered the New Crumbled chorizo sausage, jalapeños, sautéed mushrooms and fire-​roasted bell peppers and onions blended together with seasoned red-​skinned potatoes on a sizzlin’ hot skillet. Topped with grilled chicken breast, shredded Cheddar cheese, a spicy five pepper sauce with Pepper Jack queso and I have to say it was delicious. Truely spicy, with actual sliced jalapeños spread throughout.

We were literally nervous to come here because of the bad reviews but reluctantly attempted it. First off, brand new building, high ceilings, nicest Denny’s I’ve ever seen. Place is packed, good sign. Immediately sat at table and approached by waiter, Ruben, who took our drink order. Delivered drinks within a couple minutes, ordered our food. Food arrived within minutes and was perfect. Probably the nicest Denny’s I’ve ever been too, but thinking the new building meant new business and sometimes it takes a little while to get the cobwebs out? Not sure but our experience was perfect!

Standard Denny’s fare, which I like, but the waitress lies. I asked for the password to the «Denny’s-Guest» WiFi, which was broadcasting a strong signal, and she looked me straight in the eye and said, it is not on right now.” When I showed her the network dialouge that was requesting a password, she repeated her initial response and added, «We turned it off because it interferes with iur credit card machine.» I gave up and worked off 4G. Food was good, prices reasonable, service was efficient but delivered without cheerfullness and waitress, Keri P lied about the WiFi and thought a guy with gray hair would be too dumb to know she lied.

Worst Denny’s ever!!! Walk in there some tall gigantic employee was so rude!!! She gave us a nasty attitude! I decided to walk out and not eat there!!! The place smelled and carpet was really dirty!!!

I wish I could give less than one star! DO NOT EAT HERE! The service is terrible! I order over the phone and when I went to pick it up everything was wrong. I asked them to remake my order and they did. I got home and it was still wrong! How do you mess up an order twice?! I ordered a double cheese burger plain with bacon. When I got the burger it had everything on it. When they remade it they just took one of the meat patties off and scraped everything else off. They didn’t even remake it. I called to get a refund and the manager said she would refund me. That was it. I called 4 days later asking where my refund was and she said well you didn’t bring back the food. Umm first off you got my order wrong TWICE! Why should I have to drive all the way back?! Second, she didn’t even tell me to bring the food back so how was I suppose to know. What were they going to resell it?! They should have honored what they said they were going to do and refund me! Than the owner got on the phone and started to yell at me instead of listening. He sounds like a little man that thinks he has power because he owns a Denny’s. Way to go dude. You’re pathetic. You should’ve had good customer service so you continue to have customers come to your store not make it so they never want to return.

My boyfriend and I had take out. I had the nachos and it was super salty. I didn’t like it at all and my boyfriend’s food was dry and the portion was super small. He had the chicken fried steak. Never again.

Second time we have had to walk out of this establishment in the last 2 weeks. The first time we waited over 5 minutes to be seated walked out without ever having to be seated. Today they decided to twist the kids eat free policy so we went to a different Dennys that knows how to keep customers.

Came in on August 14 with my family. Food was mediocre, we ordered breakfast omelet, t bone with shrimp (husband said it was juicy) and the kid ordered from the kids menu… Mac and cheese, broccoli (tasteless). Our server, sorry didn’t get her name (older lady) was very nice and attentive to our needs. 5 stars for service, 3 for food. Will be back!

Went here for a quick bite to eat tonight. It was AWEFUL! Our waitress, Rose, took our order. We only wanted water to drink. She made it seem like she didn’t want to wait on us. Nor, did she check up on us as we were eating. After we were done and paid our bill (of which, I left over a 20 percent tip) we were walking out, Rose ran to the podium and asked the lady that rang us up, if we paid. I could tell the moment we sat down that she didn’t want to wait on us and assumed that we were going to walk out on our bill. It bothered me and bothered my friend even more. It was extremely stereotypical of her to assume this.
Being a bartender myself, I was bothered by this. I’m sure these people are going to write this off as saying something like some «drunk kids» came in to eat late… But I wanted to put it out there of the horrible experience we had at this establishment!

I don’t know the manager is the manager she lacks customer service she’s so rude i said thank you for showing us to our seats and she just walks away without saying your welcome or anything one waiter was rude as well another with glasses was very patient and kind he deserves a 5 but others zero. She needs more training and needs to smile or don’t be the face of dennys be in the back.

I have been to this Dennys about 4 times now with nothing but good experiences. I ordered the prime rib Cobb salad and the Cali Club sandwich, and all of the breakfast items are delicious, it’s really what Dennys is known for.
Francisco was our waiter and he was very attentive and on point with his service. I don’t know why this place has 2.5 stars but I don’t see anything wrong with it. The bathrooms aren’t the cleanest but I won’t take them down a notch for that as everything else was on point. Good job Dennys and keep it up for another 50++ years. Thanks!

Sorry but Unilocal didn’t tell me which date this was for so wrong Denny’s! Seated quickly. Two people asked to take our order! Then the waitress went to her regulars to take their order even though they were seated after us. They received their food first as well. Food was typical Denny’s. Nothing special. Worth going back to this one. Will avoid the horrible service at the mall one.

I really don’t know why this Dennys has so many bad reviews. I always come here to eat I live near by. I have never had a bad experience. They are never rude and always very helpful. They do have to work on having someone at the front end greeting customers but besides that its a great place to eat or just get some coffee and relax.

Wanted to have our monthly meeting here and the last time we were here they were very accommodating. We were put in the back area where we would not disturb anyone and given five tables.
This time we were told that they only had two servers and that we would have to sit in the booths. The managers were rude and gave me dirty looks. I suggested that we go to the other Denny’s and the jerk told us to go ahead.
There were 16 of us and you would think they would welcome the business on a slow Tuesday night.

It’s 6:00 am.
It’s freezing.
We’re all hungry.
We decided to grab some breakfast at this local Denny’s before we hit the tracks at Willow Springs. Upon coming in I noticed how eerily quiet it was. No greetings, no soft music playing in the back. We ended up self-​seating ourselves in one of the large booths only to notice most of them were dirty with food crumbs, one even had a remaining to-​go box laying in one of the seats (that one ended up being the cleanest looking one). Cleaned it ourselves, sat down and ordered the usual.
FOOD:
Ordered the Loaded Veggie Omelette with Egg whites and a side of fruits. I was surprised that the fruits came with strawberries! (Denny’s at home never gives strawberries… :/​) For the most part tasted consistently the same except the eggs weren’t as fluffy as the one near my house.
SERVICE:
Our waitress was really friendly and made sure that the blinds were closed because the sun was in our eyes. But come getting our receipt she kept saying that our tip charges never went through (even though the CC receipt said otherwise) and charged us twice ending up with a $ 10.12 tip on a $ 20.00 something bill. –_​–
Place was spacious and the waitresses seemed nice enough, but nothing really blew me away in terms of cleanliness or service.

The would be the second chance… Last time they took 20 minutes to take our order & 45 minutes before we walked out since a bigger party that got there AFTER us got served and done with most of their food before us.
Last night we actually got food BUT I ordered a strawberry lemonade… The first one was actual lem onda the second one was not, I asked for another and the same thing! They either ran out of lemonade or they were too lazy to get it

I certainly didn’t have the problems the rest of the reviewers had when I went to this Denny’s with my friends tonight. We were seated by a friendly host at the front right away, and our server Linda kept our drinks full and got our order out to us really quickly. My late night grand slam was delicious :)
I’m not going to excuse rude servers, because any job requires professionalism from employees, even on the worst days. But be fair. If you worked at a diner in Lancaster that’s always packed with rowdy, snotty little teenagers who probably never tip, it would probably be really hard to make it through the day with a smile on your face. I personally thought the service here was great!