I will never go to Weber Grill again. With so many dining options in the area, there is no reason to. I do have to start out by saying we were a party of seven on Valentine’s weekend. I did call several restaurants in the area well in advance and they were the only one that would accept our reservation so I was appreciative for that. We had made plans for our family to gather for an occasion and Valentine’s Day never crossed my mind when we picked the day. We arrived for our reservation and our table was not ready. We had a long wait in the smoke filled dingy lobby. Finally our table was ready. «A large booth» became available and was presented to us like we won the lottery. I had huge reservations about this because three members of our group our left handed. This is a recipe for disaster. I think our group was tired and hungry and were just happy to be seated. I suggested we wait a bit longer but they insisted we were ok but we weren’t. On to the meal. It was just OK. The waitress was a big factor. She had no personality. It was difficult to even get water. No dirty dishes were removed without a request by us and we barely had enough room as it was. My meal order was wrong and I only received half my order and then had a long wait for the rest. Drinks… Meh. I could go on and on but I will end it be encouraging you to try one of the other great restaurants in the area.
Pam W.
Évaluation du lieu : 5 Lombard, IL
We go to Weber Grill in Lombard frequently, both to dine in and carry out. The food is always exceptional and the service good. Based on this good experience, we booked a private event in the their Lakeview Room recently and were very pleased with everything. We received many compliments from our guests regarding the nice atmosphere of the room, the great food and the exceptional service. The only negative thing I can think of to say is that a couple of times an item was not included in our carry out order so I always check the order to be sure everything is included before departing the premises.
Wendy G.
Évaluation du lieu : 2 Hinsdale, IL
Service was OK, two of our five meals were cold. I ordered the Signature Sea Bass and the cauliflower potatoes were brown and tasted burnt, tomatoes reduction on fish was thick and old! Too top off the night, the bathroom was disgusting. The particle board stalls were split and detaching from the walls.
Steve D.
Évaluation du lieu : 5 Schererville, IN
When I want a great steak without having to go downtown, this is where I come. The steaks are fantastic, the ribs are fall off the bone, the beer can chicken is moist, and the burgers are awesome. Now the appetizer platter or skewers is overpriced in comparison to what they give you. We’re all suckers because it sounds so good but really they don’t give you much for the price. However it’s really good. I’ve heard complaints of orders being wrong or not cooked to liking. I’ve never had a problem with the service or my steaks coming out incorrectly. Remember during the busy times they are working at lightening speed so things are bound to take longer.
Mike G.
Évaluation du lieu : 2 Lisle, IL
Nothing special. I took my wife there for a mid-afternoon birthday lunch. Even though the dining room was practically empty, the hostess stuffed us into a booth right aside a crowded table with a big loudmouth at it. The waiter Angel grabbed the water glass by the lip instead of the side and filled it. He then proceeded to get my order wrong. Instead of a brisket sandwich, he delivered a full-blown brisket dinner. Sheesh, so much for a relaxing nice lunch.
Monica T.
Évaluation du lieu : 2 Westchester, IL
Our server either had an «off» night or something let’s hope. I spent over $ 220 with tip and her service was sub par. Didn’t introduce herself, asked if we had been there before, or showed us the menu. The bus boys gave us more attention and even brought us extra bread! When I asked for the dessert menu, she put her finger up and said we had to wait until she got the other table next to us dessert order. She could have just said of course be back soon, and taken 5 – 10 minutes. Literally I have receievd better service at Culver’s. Disappointed at service but at least the food was great even though we waited about 30 mins for it. The surf and turf was great, highly recommend.
Chris P B.
Évaluation du lieu : 2 Bloomingdale, IL
First and last time dining in this location. We had a reservation for a New Year dinner, front staff was OK, we got the table fairly quickly and than our excuse of waitress showed up. I did hear her complaint to other patrons about being tired but I’ve been left with the impression she just didn’t care. Never said her name, never mentioned anything about New Year special, didn’t recommend anything, never checked on the quality of food and after all couldn’t care any more if we walked away or dined in. To go even further we haven’t been given clean knifes for steak so we’ve used the ones from appetizers, kind of uncommon if you are paying $ 100+ for dinner. It took time to get anything done, table wasn’t cleaned up during dinner, I’ve felt like we have been more of an intruder than guests, after all food was good as we have expected from Weber but the service was so sub par I’ve decided to share this. We have been dining at Schamburg location for years and never had bad experience, Lombard on other hand can’t compare to them, very bad service, lot’s of long sad faces people working there, kind of depressing.
Gwen E.
Évaluation du lieu : 4 Richton Park, IL
I went there for our annual office Christmas dinner and the food was fantastic… the ambiance was nice and cozy and the inside décor was so beautiful and festive. We had 2 waiters take care of us and the service was on point. they were very attentive and made sure we had everything we needed… now on to the food… I had the surf and turf and it was so awesome… the steak was so tender the knife went through it like butter. It also came with big beautiful shrimps and garlic mashed potatoes and spinach… to die for! I would definitely recommend this spot for good food and service.
Donna H.
Évaluation du lieu : 4 Villa Park, IL
Always a hit with the family. Our family of four loves to eat in the bar side. More casual but the same great food. One child had fall off the bone ribs, one child had steak skewers from the kids menu. The kids meal is served on a really cool divided plate… think upscale TV dinner style. Hubs had potato soup and French onion burger which he devoured. I had a wedge and brisket tacos which were delicious!
Steven W.
Évaluation du lieu : 5 Franklin, TN
Pretzel rolls are killer! I ordered the pork chop and it is exceptional. Smoked here, really flavorful. Mashed sweet potatoes and garlic spinach come with it. Very nice dinner.
Gina L.
Évaluation du lieu : 2 Addison, IL
i have been here quiet a few times with my family and have always enjoyed the food and atmosphere. Even the few times where a server forgot something or there was a mistake with the food, it was always quickly corrected and never anything I held against them as a business. Today however, we had family in from out of town and thought this would be a great place to have everyone. We had a large group, 7 adults and 7 children. For whatever the reason, we had 2 servers. It was only 12 in the afternoon and we were literally the only group in the place. Maybe one of the servers was new… who knows. But with that being said, our service should have been on perfect. I cant say that the servers weren’t friendly, they were polite. Nothing like what I have come to expect from Weber Grill, but they were nice. The problem was that everything was so slow. They weren’t bringing out a tray of drinks, they were bringing out 2 drinks at a time. The food was served the same way. At this point, I was kind of irritated with the my whole expirence. I worked as a waitress for 8 years. So i am always empithetic to servers and i never hold them accountable for things that i know are out of their control. But this time, i felt like the only thing that bothered me about this place was the service. Empty drinks and old plates and utencils were never taken off the table, at no point did EITHER of the servers ever ask if there was anything we needed. I felt like we were constantly tracking them down. Again, they were nice people, but the fact that there was so few tables, there was no reason for such unattentive service.
Andy K.
Évaluation du lieu : 2 Marysville, OH
Fish was dry, house wine was really bad. Won’t recommend this place. Good and fast service though
Howard P.
Évaluation du lieu : 2 Hollywood, FL
This place was just ok, nothing special. The food was overpriced, like the grills. We had the sampler appetizer plate for 3. We all agreed the chicken pieces with the honey mustard were the best. The ribs tasted old, the beef was tough and the shrimp overcooked. We had to ask to see the desert tray. The waitress did split the dinner salad for us. You can purchase a larger variety of their seasoning in your local grocery store than you can at their restaurant. I was just visiting the Chicago area for my first time. There are a lot of really good restaurants in the area. I think this one was more about the hype. I am glad that I tried it. I am not sure how fast I would return. The Weber Grill Restaurant has a lot of better competitors in this price range and area of town.
Mark D.
Évaluation du lieu : 5 Palatine, IL
This is the place for a great meal without the downtown steakhouse prices. I always order the 16oz Hickory Smoked Prime Rib, Medium Rare, which comes with horseradish and garlic mashed potato’s. I never have enough room for dessert so I can’t review those.
Alan L.
Évaluation du lieu : 5 La Grange, IL
Oh my gosh! Food was awesome. Service was awesone. Atmosphere was comfortable, not quiet because there was children, but was not over vearing. Jyst a very nice comfortable dining exoerience. Was there for a corpoeate, but they still treated us as individuals when served. While I wss waiting for my party to arrive I observed how others were treated and waited on. Same. Highly recommend for a date or just a family get togethet. Oh, the waitresses all were gorgeous, friendly smiles and appeared to truly enjoy waiting on their custoners. Webrrs Grill, Lombard… truly a breath of fresh air.
Rob K.
Évaluation du lieu : 5 Romeoville, IL
We went here last night for dinner after not being back for a long time… all I can say is WOW… The service, food, and total experience was fantastic. I ordered the the ribeye, while my wife ordered the prime rib. We both tried each others meals as we both loved what we were having. The only issue we had is our son did find some broken glass in the booth, but when we told our server about the issue, she was incredibly appologetic and offered to move us to another table. Soon after the manager came by to tell us how very sorry they were that we found glass in our booth. No one was injured, so it was no big deal to us, we just didn’t want someone else to possibly get hurt. Overall a wonderful experience and we will certainly be back again for another mouthwatering meal.
Ashley K.
Évaluation du lieu : 4 Baton Rouge, LA
Very good ribs! Excellent service!!! No wait if you go during the week at night. No wait if you go during the week night. Staff is very friendly.
Grant P.
Évaluation du lieu : 5 Downers Grove, IL
When I want a well-seasoned steak with all the trimmings, I visit Weber Grill. I realize it’s a chain, but I’ve NEVER had a bad experience there. The food is consistently great, perfectly cooked and tasty. The service is always top notch, and the pretzel rolls with cheese butter make my mouth water. When you hit those expensive Chicago steakhouses you never know what you’re going to get. What you may think is a good cut turns out tough or burnt or dry. But at Weber they know the proper way to grill, and that’s the proper way to my heart.
Darren L.
Évaluation du lieu : 4 Franklin Park, IL
When deciding where to eat last night, my momma said she wanted to eat at the place with the big grill in the front. I knew exactly where she was talking about. I have passed this place so many times but have never actually eaten there. So I figured, why not? As soon as I walked in, the charcoal smell was very apparent in the restaurant. I loved it. It smelled like summer time barbecue… but in the winter. I found the restaurant very cozy as well. The unfinished look of the ceilings, the dark wood, and the dim lights all were very synergistic. Our server was very friendly. He appeared very enthusiastic and comfortable with all of what the restaurant had to offer. It’s nice to have someone who knows the menu just so they can make recommendations and explain what each entrée entails. For appetizer, we got the spinach artichoke dip. The dips was phenomenal. Real artichoke in there. And it was served with pita. I decided to order salmon with a side of cole slaw which were very clean, light, and delicious. I was also able to try the seasonal pasta and bistro steak. I really enjoyed those flavors too. I also am a big fan of their pretzel bread — a different take on bread. Very soft and tasty. All in all, very good experience here. I like their style and unique takes on food. Whenever my bank account allows for it, I will be coming back.
Nic Z.
Évaluation du lieu : 2 San Francisco Bay Area, CA
We frequently dine at the Weber Grill in Schaumburg and occasionally the one downtown. We decided to venture to Oakbrook for a change. We had a reservation at Weber and were seated about 5 – 10 minutes after it. Our table was nice, and the ambiance in the restaurant was lovely. Our server was pretty aloof, and things started going wrong already with the drinks. A Bloody Mary came almost clear(it should be a nice red… it’s a «Bloody» Mary, after all) and had no vodka to boot. We were afraid it was all vodka judging how clear it was, but one sip revealed the opposite. Water. Bizarre… In 60+ visits to Weber over the years, I have never had a Bloody messed up. Long story short, numerous things went wrong or were disappointing in between drinks and our meal. The entrees(nothing complicated) took almost an hour and half, and we ordered them at the same time as our appetizers. The worst offense was that my burger arrived wrong. The waitress realized this as she was handing it to me, and she pulled it back before setting it down and goes, «That’s not yours!» How you mess up a turkey burger, when there’s ONE on the menu, is beyond me.(She brought out some beef burger with bacon, etc.) She came back about five minutes later and said I would have my correct burger in three minutes exactly. I asked if it would be easier to order something else, as I know I’m the slowest eater of my entire family and they had their food, but she reassured us once again that my burger would be out in 3 minutes flat. More than 15 minutes later, I still had no burger. I told my family to start eating so their food wouldn’t get cold. My burger finally came more than 20 minutes later — everyone else had finished eating — and I quite frankly had no appetite left after the disastrous meal. This was the straw that broke the camel’s back. As much as we love Weber, it will take all of us awhile to even think about going back. They lost us for an indefinite amount of time. Really sad.