Wingstop

It’s interesting that other people have had such negative experiences with this location. My husband and I have been ordering from here for years and have rarely had issues with wrong orders, rude service, or being hung up on. Anything like that has definitely been the exception to the rule. We almost exclusively get take out, so atmosphere isn’t really a factor in my experience. We only order bone-​in wings, so I can’t speak to the boneless. I agree with another reviewer, sometimes the wings are kind of skimpy (not much meat). With that said, I like the flavors and the wings are less fatty than a lot of other places. Also, I love the seasoning on the (occasionally soggy) fries, which are greatly improved by a quick zap in the toaster oven.

First time I ever tried Wingstop.
There wings tasted funny, but I wasn’t sure if that was just how their sauce tasted that everyone raves about. I had it with some coworkers and they were saying how great it was and how good the meat was, so I thought that taste was normal. And I had to look twice at my chicken wings, there were barely any meat on these guys and I didn’t really know what I was paying for. But didn’t complain because eveyone else seemed like this was normal and it was the greatest thing on earth, so I just figured Wing Stop doesn’t have a lot of meat on their bones in general, but they make up for it in their «sauce».
Well, long story short, in the middle of the night later that night I threw up everything I had from there. I got food poisoning from there weird tasting sauce, and had food poisoning for two days. It was HORRIBLE! I’ll never eat there again. This place is disgusting, and honestly won’t be going to any other Wing Stop ever. I don’t want food poisoning again, and from the looks of Unilocal,none of them have an overall great review score. Now I can’t smell chicken wings with garlic without feeling sick from the experience I had.

Very dirty place! They don’t even clean the tables. Only 2 tables are occupied and the rest are dirty!

Worst location we ever seen!!! They put call on hold, drove to location while on hold. They were playing, and standing around taking. They said they forgot they put someone on hold. SMH

Worst customer ever!!! Order over the phone and was told it’ll take 24min, got there in 30min and still wasn’t done (not a big deal). I asked how much longer she went to check and ignore me since the phone rang, guess she decide to pick up the phone was more important. I repeated my question how much long she rolled her eyes. Whoever order she was taking over the phone she had an attitude with too. As I was waiting for my order, grabbing some forks and knife and I drop she goes «stop making a mess» u can say that to me but u cant tell me how much longer. If u don’t like your job or are tired don’t take it out on ur customer. The manger heard me talking to her about her bad attitude but he didn’t care to come ask whats wrong or anything, he just looked over. After I got my food and told me he doesn’t seem to care either. NOT COMING BACK!!!

Got halfway home and looked at our food to see that our order was wrong. We drove back up to get the wings we asked for and denied us ranch (no compensation or «sorry» for the order being wrong). Will not go back again!

Wings were not fresh, dry and overcooked with hardly any sauce on them. Fries were good.

First time here. I was pleasantly surprised by the amount of meat on the bone/​in wings. I got Parmesan garlic and they were just the right amount of crispy with good flavor. The BBQ were also good. The fries were well seasoned and crispy too. The only critique I have is that I walked in and ordered, and it took about 35 minutes to get my wings. Recommend you call and order ahead on a weekend.

Ordered food online over an hour ago and once I show up they say they never received it??? Wtf man. As I’m wait another 30 minutes for my I decided to use the bathroom and walked into a dungeon of disgust. Straight trash customer service and cleanliness. Do not eat at this location

The server was extremely rude, messed up my order, then overcharged me 20 dollars. When I contacted the manager he too was extremely rude, refused to refund my money, and went as far as to blame me for their mistake. On top of everything else the wings were burnt. I will never eat at this wing stop again. There should be a rating lower than one star for this kind of service.

This location is always on point and has never in the 5 yrs I have been going messed up an order. It’s always fresh and the staff there is amazing and funny. There is one African American heavy set guy that works at the Custer location and he is a great guy. Always keeps me and my friends laughing and will always turn whatever TV to whatever you want. I have talked about setting up youth events at this location for yrs now. Want to bring the wing stop awareness to every one not just game day people

Customer service at this location is horrible!!! The skinny Hispanic guy in the front should be fired!

Telephone service is very bad, I want to order something, they hang up my phone all time.

Shelby, you are SUPER RUDE, you hang up the phone on me TWICE.
Keep up the crappie work.

Tried to put in an order over the phone twice. Was put on hold for over 10 min. I called back and was asked to be put on hold. I asked how long is it to get an order. I was then put on hold again without even speaking to me. No customer service.

No lines and food comes out quickly. We ordered the combo for 2 and selected the Mango Habanero and the Cajun wings. The mango isn’t all too bad. The Cajun was too sour.

I picked up wings to go for my husband and I for last night’s dinner. The wings were great but the fries were awfully soggy, as if they had been sitting in water for an hour. If you go here, dont order the fries.

I come here often and wings have always been consistent. Love the Mango Habanero! Looks like the wings here got a bit meatier than in the past also.
The bathroom needs to be cleaned more often but the dining area itself seems to be fairly clean.

Football sundays + Wingstop = a perfect pairing!
I usually get their bone in wings just because I’m not a big fan of boneless wings. The experience is just not the same if you don’t get your hands dirty and you try to twist and turn your head in attempt to clean off the bones.
My go to flavors are: original hot, Hawaiian, lemon pepper, and Parmesan. Dip this into their ranch and you’re suddenly in a whole nother place of happiness. THEIR RANCH IS SOOOO ADDICTING! At times I feel like i’m only using the wing as a means of transporting the ranch into my mouth.
their seasoned fries are also good but can be a little on the soggy side. Over the years, I thought i’ve perfected my ordering skills in attempt to get the fries cooked perfectly to my liking, but turns out I haven’t. The reason behind why I’m giving it 4 stars instead of 5 is because of their inconsistency. I usually request my fries on the crispy side (since they’re a little soggy like i mentioned earlier) and at times they’ll come out perfect. However, I’ve also had multiple occasions where they are burnt and it feels like i’m eating a long potato chip. I just wish their fries were a little more consistent because a limpy fry can be pretty disappointing.

It’s about to go down!!! Wing Stop never fails you!!! Yes! Got to love those sugar fries. And who else goes hard on Ranch. Is there something special that Wing Stop puts in their ranch. I mean you can just drink it! LOL… You will pay an arm and leg for extra ranch, just a heads up. Aside from that, quality every time! Call your order in before getting there. They do have a seating area where you can sit, watch TV and grab a beer!