Supercuts

I’ve been loyal to this place for twenty years and it’s finally coming to an end. Good employees keep leaving, I went in there today and there was only two employees it’s like it’s going down hill. I tried to give it a second chance but I was standing around for five minutes and there was only two employees in the store when was coloring hair and other person was shampooing somebody. This happened last time but it was not a one time incident.

Ashley has been cutting both my husband and my hair since we got here December 2012. She’s been amazing! Devastated to see her leave, since she’s the only one we trust!!!

Awesome staff and very cool. The best part it’s right down the street from where I live. Sarah is so cool she understands the type of hair cut I want and need and does a great job. Next time in ask for this young lady.

Went there earlier this week for the first time
new to the area.
Won’t be coming back
Simple wash & blow out… frizzed out mess
Just Terrible, waste of money & time

Roxanna was so awesome!!! Came in asking for a trim and she gave me exactly that, nothing less and nothing more. I have really long hair and usually when I go into a salon the stylist takes it upon themselves to cut all my dead hair off instead of just trimming it (thanks but no thanks). But Roxanna just cut what I was comfortable with which I really appreciated. I also came in with my dog because I just picked her up from the petsmart grooming place down the street and she was really understanding about it and didn’t make me feel like I was being a huge inconvenience (which I’m sure I was).

Love love love Melissa! I came in for a trim, and that’s just what she gave me, a trim! She didn’t cut off 2 – 4 inches of my hair like other salons do. Melissa cut off just enough to make my hair look healthy again. Your work is greatly appreciated Melissa!

WORST HAIRCUT EVER!!! Horrible experience NEVER going back! I had them cut at least 6 inches off my hair, so I needed someone who knew what they were doing, clearly I didn’t get the right person. Short hair is something I have had many times. This is the only time everyone is not on board with this look and it has everything to do with the cut. HATED this experience now I have to wait for my hair to grow back to get the right cut, but I know where I won’t be going.

I recently moved, and I have now visited this location 3 times. Each time I have been impressed. The salon itself is clean, the stylist is very nice (Terry…ask for him!) and my haircuts have been great. The parking is easy, there is a Starbucks next door, and a car wash across the street… one stop shopping anyone!!!

I loooove Chitter. She did an amazing job on cut and coloring my hair. Not going to anyone else!!:)

Some pretty great stylists here, friendly. Decent wait times. I like the new ‘Perfect Finish’ they offer… I rarely do things for myself but this was nice.

Came to this Supercuts for the first time since moving to the area. Roger cut my hair and I’ve scheduled an appointment for a color touch up for later this month. Conveniently located close to home, but the parking lot it is located in is a nightmare. I’d walk except there are no sidewalks on that side of Murphy Canyon Drive… and WHY does the sign for Supercuts appear on the other side of the street? Makes no sense.

I’ve had my hair done here by three different girls: the first girl who cut my hair did a fabulous job but sadly left the company a few weeks later to go work in Chula Vista :(. The second stylist I showed a pic to. She barely looked at the photo and kind of just did whatever. I mean, I know I’m never going to have exactly the same hairdo as the person in the photo, but my hair went from shoulder length to just under the chin and about a month later, grew into a weird mullet type thing. So I asked to have it fixed about a month later.
Her name is Sarah and she not only fixed my hair but made sure I had what I wanted! The way it was awesome the way she was able to turn something I hated into a hairstyle I absolutely loved! Wow! I’ve seen her twice now and I love the way she cuts hair! Thank you Sarah for two amazing cuts!!!

I have good and bad experiences at this salon. But I keep going back because when I get a good one, it’s really good. And the pricing isn’t all that bad. Today I had a cut and blow dry by Roger, and it was my best experience yet. He was so friendly and I left feeling beautiful. When I go back to this location, I will be asking for him personally each time.

I have gotten my hair cut by 3 different girls here and have yet to have a bad hair cut. I don’t think I would go anywhere else to get my hair done. They do exactly what you ask and do it well. If there’s a long wait, go next door and grab some Starbucks!
$ 17 for a hair cut. I went to Carlton at the mall and paid $ 40 for a haircut that sucked and had to come here to have them fix it! You can feel all the stylist energy and positivity when you walk in!

Place was very busy, however they got through people very quickly and I really didn’t have to wait too long. I was surprised how fast my stylist cut my hair and got me out of there, she did a great job too. Overall, this is a really good SuperCuts, I enjoyed the short wait times.

I have to agree with Lauren G. Who complained that she was billed for services that she was never told would cost extra. I found out after Vicki cut my hair that they charge 4 bucks to rinse and wash your hair. Most places do this as a courtesy. I was never told this.
But I’m happy with her cut even though these places are factories and the stylists have quotas to fill and certain dollar amounts of products to move.

Melissa, why are you talking about someone sending you petty cash while customers are present?
Unprofessional.

Absolutely Horrible. Came in with specific pictures of the hairstyle I wanted, and I literally got a Nazi Hairstyle. Literally. Google image search Nazi Hairstyle and that is EXACTLY the haircut I got.
And I was looking for a classic haircut similar to James Bond, or Archer.
When I stopped the woman and asked if she was sure that buzzing my sides was going to be what I wanted, she said yes, and cut 1.5 inches off and left a quarter inch all around. Is that really what she calls «A little bit off the sides»? Really???
I can’t review this horribly enough, as I was in line for a costume contest at Comic Con which now I can’t even enter.

I really don’t want to put anyone on blast here but the chick that did my hair on Monday did not complete my haircut.
I came in on Monday and prior to my arrival, I called to see if they were busy. The lady answering the phone said they were not busy and that she would see me in a few minutes. When I arrived at this location at around 5:30 pm, I was serviced almost immediately since there was only 1 other customer there.
I told the lady I wanted to grow my hair long and I just wanted a trim of 1 inch. I also indicated I wanted my bangs cut at least 2.5 inches since my bangs were up to my chin. I wanted to wear my bangs for a wedding.
We did the wash and cut in about 15 minutes top. While she dried my hair, she said she’d finish my bangs since she had cut my bangs before the wash so that it was dry. I was on a time frame since I had another appointment and totally forgot about it until I got home and brushed my hair. She didn’t complete my bangs so half of my bangs were up to my chin and the other half was underneath my eyes. Total fail.
I know it’s my fault and I should’ve checked before walking out after giving a 25% tip but no use in crying over spilt milk. I will not return to this location. Only nice part was not having to wait since there was no customer. Now I see why…

A decent option for above average cuts and pricing.
This location within the last year or so underwent a major redesign, which also included the staff. I have been coming here off and on for many years, and I have seen the entire staff turned over a few times now. they have expanded the number of booths that they have here, but still tend to have only a few stylists in at a time. I like that there is a starbucks and einstein bagels next door to kill time when waiting for a style. Pricing is on par with the other chain hair style spots, and they carry a ton of product, but pricing is somewhat high on those.
Free haircut with punch card with enough visits.