Arlan’s Markets Inc

I don’t know who trains the cashiers or who hires them but they to not understand customer service on the positive side it’s a clean neighborhood store that needs to expand their selection of food another words they have the items but not enough of them example they always only get a limited amount of Jewish Rye bread and always run out on the day of delivery

This place is my staple grocery store when I’m looking for the basic odds and ends and everything that I might need on a daily basis. I love shopping here because there’s never any crowds or any lines at the checkout. Everyone here is super friendly. The store is always clean, nice and orderly and I have no issues getting in and out when I want to stop in. Its just a few minutes from the house which makes it very convenient without having to drive all the way to K-​rogers or Harold E. Butts place. Their meat selection is always fresh and their produce is second to none. When there was a shortage on brussels sprouts Arlans was the only place that I could find them. Only wish i have is that they had a fresh seafood market for fish and shrimp. Their beer and wine section is also improving which is top notch in my book. And another thing that I really enjoy is the 50s music which takes me right back to small-​town America. Come on in if you want a pleasurable shopping experience, free popcorn all while you do the twist.

Look for manager Alex great personality really helpful… Great selection of food and other that you will need… Great store I go here about three times a day and always feel good about what I’m buying…

I was very excited to see a smaller grocery store when I moved here, because those are the ones that are always kept the cleanest! However, I am VERY disappointed. I have bought bread there, that literally molded the next day when the tag had said it was made that day. I have purchased Quaker Oats there (not expired) and as soon as I opened it… BUGS EVERYWHERE!!! Not only that, I get my deli meat sliced and one evening I go in and buy some to make a sandwich and I was up all night from food poisoning. I am very very hesitate in going back to this place.“Third times a charm” & Hopefully I will not need to.

I know it is a small supermarket, but I rather drive a few miles more to HEB. I only go when I need to purchase a few necessities, because it is substantially more expensive than any other super market. Not to mention the annoying music they play in their store. It is like they are stuck in the 60’s. It is not all bad; they do have a large wine and meat selection, and they are open till midnight. Other than that, I don’t think they carry that much diversity of products that warrants me shopping here regularly. It’s like a regular super market, but way more expensive.

I moved down 146 recently so for convenience coming home from work I have stopped here 4 times… Each time the service has been either in a state where they ignore you or at worst have just seen you as a nuisance
Last night I got to register a young guy was working. He took my basket I said hi he said nothing not made any eye contact… When he was almost done a bag boy came over and I said hi to him. He as well did not make eye contact but proceeded to have a conversation about a Jim Carey movie and they both never said thank you or have a nice night or anything. I said thank you to them. Which was not even acknowledged with eye contact or a look or even a pause in the conversation they were having. Honesty last nights experience has been my experience every time more or less.
I try to give local family run businesses a chance. This store for the most part is to me way more expensive on a lot of items than a big chain which is understandable. So you would think they would excel in service. They don’t. There are not many places I feel UNWELCOME when I go into. One is ace hardware on Bay Area. Party city is another. Add this place to the list … I will not be returning

Clean family owned store. They have come along way ! The service is great n they are always friendly. I have seen them buy what used to be an old Safeway n over many years n lots of dollars later make this store a nice place to shop for my groceries.

Clean? Probably. Produce? Not bad. Do they stock really weird stuff like a whole foods? No. But, they got what you want. Well stocked with beer and wine for you weekend boaters. Nice cheap parade brand products and they love coupons. No you wont see me padding around in slippers buying cheese cake and dog food. But I do hit it for produce when I’m cooking it up for my girl or some guests. Its a grocery store review… what did you expect?

This is by far the cleanest grocery store I have ever been to.
Everything was well stock, front facing, clean aisle and just organized.
The sales items were a plus, because the pricing was a lil bit higher than a Wal-​mart or Foodtown. It was like a Randalls or Target. It was well worth every penny because it is an awesome store. My checker Joseph, was one of the coolest I’ve ran across. Extremely friendly and knowledgeable.
Check this place out! You won’t regret it. Oh by the way, they offer paper or plastic. I opted for paper. Even the paper bags had handles. Real cool!

Went here for the first time the other night. I was going to the Kroger on Bay Port (but really didn’t like it). Arlan’s is so much nicer than the Bay Port Kroger. Produce is fresher and they had more of my vegetarian food. Yay Arlan’s!!!

I went to Arlen’s today and while at the check out I noticed the manager talking to an employee about something he did wrong and cursing at him while doing it in front of other employees and customers in front of the store. I told him he shouldn’t do that in front of everyone. He said that is not the way he manages. I asked him his name and he said he was Nick Arlen. That was the last time I will be going there and will go to Kroger from now on.

Arlan’s is a great family owned grocery store in a great location. They are open until midnight, which is great when I forgot something for one of my late night snack making escapades. The store is very clean, and they have a decent meat and produce section. They STILL double coupons (up to 50 cents) and triple coupons (up to 39 cents)…suck that, kroger.
They also have fabulous beer specials, and a huge astronaut in their beer display. score.
The only con is that they don’t have the vast selection of items that your larger stores might have. But, like i said, the convenience factor outweighs that negative.

Wow. One of the rudest cashiesr ever. Even the ones at Walmart haven’t been this rude.
I had the nerve, the audacity to interrupt her while texting and holding up the register. How rude of me.
After she rang me up (never once telling me the price of the item, luckily I looked at the price tag and knew how much money to give her) I realized I wanted to buy something else that was sitting near the register.
When I politely asked her, she sighed at me. No, really! Sighed loudly to let me know that I was really getting on her nerves.
How dare I as the customer interrupt her busy social life?
Seriously I couldn’t believe her attitude and actions; I looked for a manager but was in a hurry and didn’t have time to hunt one down.
Really, Arlans get a clue — your prices aren’t that competitive and the only thing you got going for you is great customer service. Don’t screw that up.

Arlan’s is truly a fixture of the Taylor Lake Village area. Their customer service is matched by none. Once I dropped my bag and broke my eggs (after paying for them) and without prompting they insisted to get me a new dozen without having to repay. Never a line, if they don’t have what you want, just ask them and they will get it. The only local place I know of to get scrapple. Prices are not extraordinarily competitive, but they’ve got everything you need and customer service is worth it.

I’m a fan more because of convience than anything. Since they have remodeled a lot easier to navigate through the store, but it seems the prices went up. I still shop there on occasion because it is close to my house & they do run specials that I can’t beat. Staff has always been polite. And with the remodel the store seems to be cleaner (maybe that’s just the newest). It seems to be a work in progress too but all in all, if you are looking for a few quick items, I would recommend Arlan’s.

This grocery store feels like a piece of old Americana (not that old though). They have good products although not much of a great variety. They have good prices too that enables them to compete with other grocery stores, especially with well known grocery chains. The staff is friendly and the location is good. The strip center it is in at has good restaurants (try the Italian one as Clear Lake area is known for Italian restaurants) and a coffee shop — all of which are worth noting and visiting.
It’s a «mom and pop» chain of grocery stores — with only 3 locations in Southeast Houston.