Bojangles

So let me write this while it’s happening…
I am sitting here trying to enjoy my fried chicken and 2 tables over there is, and I am not kidding, some sort of employee mediation! I am watching a manager mediate between two employees, one of whom is crying…
Please keep in mind I can hear everything that they are talking about, because they are on the freaking dining room floor! How am I going to not feel awkward about this?
Here I am trying to enjoy my 2 piece meal and all I can do is listen to a woman crying loudly about her problems in the workplace and the offending gentleman defend himself just as loudly.
So glad I paid 15 $ for me and my boyfriend to have ring side seats for HR mediation here at Bojangles
#bojangles #isthisreal #takeitelsewhere #unprofessional

Visiting from out of town & had great service from Yasmene. She answered all of our questions and helped guide us to great food choices. The Chedder Bo is a piece of Heaven on earth! Sad to say we ate at other places that were very expensive and this is the place I wanted to visit again!

I don’t think I can put more than one star. This place is just a joke, honestly. There Are many other fast food restaurants nearby doing waste your time here.

18-​minute wait for a few Sweet Potato Pies? This wasn’t lunch rush (4pm Saturday), it wasn’t crowded (only 5 cars in parking lot) and the order wasn’t huge (4 pies). I was told it would be a 9-​minute wait, yet somehow the already bloated wait time managed to get doubled.
Yes, it’s only 9 extra minutes, but it’s also double the time for no apparent reason and without any warning from the staff. The only saving grace from this location is that they have some really tasty options. Their Sweet Potato Pies are very tasty, Bo-​Berry Biscuits are amazingly addictive, the Cajun Filet is a good breakfast sandwich, the biscuits are great and the Fried Chicken is tasty as well. The sides are a major shortcoming though as they really don’t leave much of an impression.
The service isn’t that impressive either; I can’t recall leaving the dining area feeling like I was given great customer service.
Will I come back? Yes, but only because I’m a sucker for a great biscuit.

I’ve been to this Bojangles several times. The food is never bad, the service is never bad, and there is hardly any wait ever. That being said the food is never good and the service is never great. This place is decidedly mediocre and judging by the lack of business they won’t be around forever.

This place is consistently clean and people are real and real friendly! It’s Bo time! Where else you gonna get Cheerwine?!

I love their chicken and biscuits and the way the fries are seasoned. It’s so delicious! The food is always hot. And there’s barely a wait for the food. You should try it, you won’t regret it

They do have pretty good chicken. Well they do if you are lucky enough to actually have the pleasure of them having chicken. It’s not like you serve many other items. 15 – 20 invite wait for just a simple order of chicken is crazy. The costumer service you get pretty much sums up why it takes that long. Sad really goes really is good chicken.

Tried Bo Jangles for the first time because I received a promotion in the mail. The meal was bland and tasted just like any other low-​quality chain restaurant, but the service was the worst part of the meal.
The shift manager and the employee ringing me up had no enthusiasm and treated me like I was an inconvenience. I recognize their jobs probably aren’t the most glamorous, but the atmosphere in the restaurant was dead. I don’t plan to revisit this chain and see it as just another bland chain restaurant like KFC.

After a recent road trip up the east coast, I discovered Bojangles and feel in love eating it nearly everyday! Last night we found out about this location and decided to make the 20 minute drive to fulfill our craving for delicious southern fast food.
After seeing all the review of the staff at this location, I was shocked when we didn’t even get a «Hello» instead getting a «What do you want» as the young girl that was cleaning the store ran up to the register. As we ordered it seemed like we were annoying her by existing and being in the dining room. (Yes it was just before 9, but the sign said the dining room is open until 10 and the drive though was open until 11.) Once we ordered we got our food almost immediately and went to get our drinks only to find that their «Legendary Iced Sweet Tea» was out. Seriously? You boost that you have «Legendary» Iced Teas but you are out an hour before the dining room and 2 hours before the store closes? My boyfriend opted for the Cheerwine and we sat down. We dig into our fries (one of the best things at Bojangles) and they were cold, dry and stale. This is when I noticed, rather than do work, most of the staff is distracted by the game on TV and trying to get out as soon as possible.
This location was a complete let down and I left feeling like I wasted my time and money. I can’t think of any reason to return.

Octavia is awesome. Feels like home.
I love in CA and visit here every time I’m in Orlando.

I LOVE THIS PLACE! I grew up in GA, and this was a hometown favorite! When I found out we were getting one in Winter Garden, I went nuts! They have the best sweet tea and a banging Cajun Chicken Filet Biscuit. I always have a hard time picking between Bo’ round or their seasoned fries, both are great!

The biscuit was the star of the meal which in my opinion is not a selling point for a chicken establishment. The chicken was tasteless and had a texture that was worse than frozen. The coleslaw was decent but not worth the price.

This is based solely on Customer Service.
I pull up to the window, at 9:36 pm on 12/​10, and order biscuits. I tell the young lady at the window «This is my first time — what do I HAVE to order next time I come?» The girl looked at me and said «Well, you picked one of the must haves already — so congratulations!» «I would recommend the Chicken Supreme salad and also our dirty rice is the best I’ve ever had and the macaroni and cheese is awesome!»
She was so enthusiastic! I thanked her for her tips and then she asked me to pull over and when my biscuits were ready she would bring them to my car.
She showed up at my car window 3 minutes later w piping hot biscuits AND THEN SHE SAID «I took a moment to highlight a few of my personal favorites» and she handed me a God to honest highlighted menu ;-!!!
Management — I would steal her in a heart beat if I was hiring at this time! You can teach anyone to use a headset and work a cash register — but you can’t teach that natural enthusiasm.
Oh and the biscuits were OK, but I wasn’t really hungry — I was burying some life jitters I’ll go hungry next time ;-)

So, after Chick-​fil-​a went crazy, I was so happy to find Bojangles and it’s amazing chicken. I have been driving thru from time to time when I get a chicken hankering. But today, I was incredibly disappointed and disgusted.
I pulled up to the drive thru and saw that there was a special for 2 sausage/​egg biscuits for 3.99. I usually get chicken, but I thought it sounded good. I asked the employee if I could add cheese to the special and she happily said «yes, but it’s a dollar more to add cheese to both of them.» Really? A dollar more? sigh. ok. Well, when I get to the window, they first ask me to pull up to wait for my order. After it came, I pulled away and opened one of my biscuits to see that there was no cheese. So, I drove back, parked and went in. When I got in there, no one acknowledged me. The cashier and order filler were chatting at one end of the counter. I finally got their attention and some help. After I explained to the manager, she said «no problem» and took the bag to the «sandwich maker.» He grabbed two slices of cheese and while he put one in the first sandwich, the second piece of cheese was being dragged all over the counter. He then put that now contaminated cheese, back where it came from while he opened the second sandwich. Finally he grabbed the contaminated cheese slice and threw it in the trash. Then he grabbed a new slice of cheese (now cross-​contaminated) and put it on my sandwich. All while the manager watched.

No more 99 cent tea

Wow I didn’t know fried chicken chains could be so good. This location has very nice people working here, they even gave me directions on how to take the toll roads. I love the biscuits, fried chicken, dirty rice, and bo rounds. I also never had a diet Pepsi that tasted so good from the fountain. They must be using reverse osmosis for the water or something.

Great sides, chicken, location and prices. A great place to stop and eat while in Winter Garden Village.

Biscuits to die for. Good chicken. Like it a lot.

My cousin and cousin-​in-​law are OBSESSED with this place.
Leading up to my trip to Florida, all they could talk about were the biscuits! Biscuits! Fluffy! Fresh! They throw them out after 20 mins and make new ones! Buttery goodness!
We finally got around to dinner this past Saturday night after a loooong day of baking. Even though I was stuffed from all the cupcakes, truffles, and marshmallows I just spent all day making, I really wanted to try their chicken and sides as well.
I ordered the 2 piece (leg & thigh), dirty rice, BoRounds, and of course, the famous biscuit.
Honestly, I thought the chicken and BoRounds were old-​tasting. They were dry and didn’t have a lot going on for them. I understand we were within an hour and a half of closing time, but no one wants to eat dried out food.
On to the biscuits. They were AMAZING! Pretty damn good! They were everything that was described to me and more. Next time I visit, I’m going to get a biscuit sandwich and see if that improves my overall quality of food.
3 stars — The biscuit is a must! Definitely come there during peak hours so you can get fresher chicken and sides.