Awesome little store. The employeea offered the best customer service so much so that I needed to write a review. Incredibly friendly professional and very nice and genuine. Went above and beyond to help my brother and my mom to look for a watch. Will be coming back again!
Lo S.
Évaluation du lieu : 2 Escondido, CA
I have been a fan of Skagen watches for years… beautiful design and endurance. Recently I learned that Skagen has been bought out by a Chinese company. I learned this when the reconditioned Skagen watch I purchased stopped working a couple of months after I purchased it. I took it too my clock/watch repair place thinking it was the battery as it was a recon, but the battery tested fine. He told me that while the insides used to be Japanese, they are now made in China due to the buyout in early 2014 and that since the buyout he has seen at least one Skagen watch per week coming in with the same issue(not necessarily recons either). When I went to return the watch, just a few days past the 90 days(no problems with return by friendly staff), I did hear one sales person state that they were made with Japanese movements. This is no longer the case. Be warned. On the upside, I love love love the other watch I purchased(not a recon).
Kristin Leigh M.
Évaluation du lieu : 5 Las Flores, CA
Love my new watch! I’d been eyeing a Skagen watch at Nordstrom Rack, but hadn’t bought it yet. Coming into the Skagen outlet at Desert Hills — I am happy I waited. Fantastic selection! When I was there, they were having a 30% off all listed prices sale(I think it was for Memorial Day). The woman helping me was great(though. only compliment if it’s true, not to make a sale. Saying every watch looks great isn’t going to entice me to buy.) It seemed thought the she and the gent working there didn’t get along(he was complaining she did nothing, didn’t know how to do things, etc.) If there’s an issue between employees… perhaps take it up on a break, but not on the shop floor. I digress… I found a great watch for a great price. They were happy to adjust the sizing, even though it was 15 minutes before closing. Happy, happy! Can’t wait to return and get a watch for my other half.