I get coffee here everyday due to it being right by my work. I give it a 3 because sometimes the girls working can be rude. The morning girls are wonderful, but mid day one’s not so much. The lighting is great and the music is equally good. Work a little more on customer service and then you got it in the bag!
Julia C.
Évaluation du lieu : 3 Richland, WA
I use the drive thru exclusively at this Starbucks. The wait is occasionally longer than it should, but the product is consistent It’s not my favorite, but sometimes it is the convenient choice.
Heather A.
Évaluation du lieu : 1 Bartlett, Memphis, TN
Wow. I thought Starbucks was a pretty standard operation, but no. I went through the drive through late Monday morning and ordered coffee and a breakfast sandwich. The coffee was fine — not great. The sandwich was sizzling on the outer edges and totally stone cold in the middle. I returned to let them know something was wrong with their ‘cooker’ within 20 minutes. The barista said«Thanks for letting us know» and offered to make me another drink. Errr, really? My coffee was fine. In fact, I nearly had a full cup left. A coupon for a free drink LATER would have been much more helpful. Or a refund for a breakfast sandwich that was so awful even my dog turned her nose up at it. Won’t be returning to this location. Yuck.
Jerry M.
Évaluation du lieu : 3 Wilder, ID
Staff here is always friendly, but sometimes the coffee is like warm(in the early hours) and the oatmeal can be overly watery at times.
David R.
Évaluation du lieu : 2 Kennewick, WA
Well, four months since I wrote last. The staff there is very nice, my drink is okay, and if it’s off, they of course do their best to fix it. Still, still, they’re running a single machine that can only draw a couple shots at a time, with the other machine just sitting there. There was a long wait at the drive-thru, which is only 4 cars for this location. The car that had been 2 ahead of me got their drink about 8 minutes after showing up, and the guy ahead of them had to come in for a correction, which took 2 tries. Nobody’s perfect, but they are notoriously slow and I’m amazed they don’t crank up the 2nd machine and have a backup barista.
Katie C.
Évaluation du lieu : 3 Kennewick, WA
I come here so often because it’s right by work, but that’s the only reason! It seems like every time I come in, the coffee tastes a little different and cost a little different. I get the same thing every time so I don’t get how that could be. I thought Starbucks was supposed to be «Standardized» but I’m guessing it has to do with the way they ring it up. As for the taste, not sure. The staff there is friendly, but there’s a 50⁄50 chance it’s not going to be great. The parking lot layout of this place is enough to want avoid it lol I’ll never get it.
Patrick M.
Évaluation du lieu : 4 Pasco, WA
This Starbucks is not only close to work, its always so much fun to visit. Their team always makes me something new and incredible. Given you need to be open minded to many different flavors in your coffee. The team has a positive energy that is transferred to goodness in a cup, in my case with a LOT of caffeine! My normal drink is a ten shot, yes, ten shot surprise. So if you have some an addiction to coffee like myself, you should try my drink. As for speed of service, I’ve been impressed, of course if your drink is in line behind mine, I’m sure you won’t be as satisfied with the speed of service… This location does not have the largest parking lot in the world, and if you have a big SUV or truck and don’t know how to drive it, then your in luck! Not only do the have a parking lot connected to the retail places behind the location where you can park, there is also a driving school next door that you can visit to get some tips on how to drive. Many times the parking lot in front of Starbucks can get a little jammed up, due to larger vehicles, with drivers that need some help in the driving department. Back to the coffee, they just replaced their old espresso machines and the new ones are great! Love the consistent taste. The staff will get to know you quickly, and learn your regular drink very fast, so go check them out. I always get great service!
Candace C.
Évaluation du lieu : 1 Kennewick, WA
Today I took a sip my clearly labeled drink. It was not what was on the printed sticker or what I paid for. This hasn’t been the first time but it will be my last visit. The overpriced drinks and inaccurate orders are too much for me. Thank you for saving me money and time!
Koni K.
Évaluation du lieu : 3 Kennewick, WA
location is good since its right around the corner from my house. however the parking for this location sucks!
Courtney B.
Évaluation du lieu : 3 Kennewick, WA
So… I go to this Starbucks mostly for convenience. It’s just around the corner from work for me, and I like convenience. As Starbucks go this particular location is just ok. There are a couple around the Tri-Cities that have better customer service and others with trendier décor. The people are friendly enough, and the coffee can be different during different shifts of the despite Starbucks focus on standardizing their products. The seating inside is a bit cramped. Like I said they are ok. This Starbucks has location and convenience going for it. If they work on some of the details they would provide a much better experience and represent the brand consistently.
Kimberly S.
Évaluation du lieu : 4 Irmo, SC
They make the best Skinny Caramel Frap around the tall is only 160 calories. Love it and they will hand you a nutritional guide if you want to look for all of your healthier options.