This place is just gross imo. We were in the area and craving wings and I thought wing stop would be good since friends liked it –probably depends on the location though. The lady at the cashier(Clarise?) was very rude to my family as she made them stand to the side when they were trying to read the menu. Weren’t satisfied at all with the service and almost all the tables were dirty. As far as food, the wings were lukewarm and the bread on the chicken was wayyy too hard. It tasted like they re-fried it from the day before and was too hard to bite into and enjoy. When b-dubs opens across the street it will hopefully tank this place. I’m not sure if it’s the location or the food is just low quality but we’re not coming back here.
Alyson Lei M.
Évaluation du lieu : 3 San Diego, CA
I’m not much a fan of the wings from Wingstop. Main thing I like is the fries. This place really isn’t as bad as people say. Called in for a to go order. Ordered the combo 5 original hot &5 garlic parmesan. Came with fries &a drink. Total came out to just under $ 12. I was a little disappointed cause the fries were soggy. Their service was friendly when I went. They were even cracking a couple jokes with me. Guess it just depends on who’s working.
Shell L.
Évaluation du lieu : 5 Sun City, CA
Why the bad reviews??? I eat here at least once a week and I have never had a bad order. Do I wait 15 – 20 minutes for my food… yes…BUT is it hot and fresh when I get it? Its amazing! Plus I love the girls that work here… they now know my whole family by name. Kimberly the manager is super kind and always asks us how’s the food and if she could get us anything! Just recently met Claire… she was so nice and very understanding when my daughter dropped her soda. Great people!!! Sad to hear such bad reviews! I would personally recommend it at least once a week… LOL
Dez S.
Évaluation du lieu : 1 Moreno Valley, CA
Customer service was very poor. Employees were to busy gossiping instead of atten8customers and because of that we had to wait 20 minutes for our food. I don’t suggest this location.
Jojo S.
Évaluation du lieu : 5 Riverside, CA
I had forgotten how good their wings are here. On one visit I had their original sauce, and Cajun wings. Mmm, mmm, mmm finger licking good. On another visit I had their Parmesan garlic chicken wings. Equally delicious. I usually do not get their fries, but if you do, they must put french fry crack on their french fries. I think they give them a light coating of sugar, just gives them an amazing flavor. A colleague of mine, orders his with the Cajun seasoning they use on their Cajun fries. Just a heads up, because all wings are cooked to order, please allow 14 minutes before you pick them up. Believe me, it will be worth the wait. I will continue to stop by this location from time to time. I see a lemon pepper wings in my future.
Dbo M.
Évaluation du lieu : 1 Murrieta, CA
This place is nasty! Wings are gross! Customer services was so bad. The lady at the counter just looks at you like«what do you want». Never again! First and last time. Save your money!
Jamie N.
Évaluation du lieu : 1 Murrieta, CA
Wish I could put negative stars! This place has beyond the WORST customer service and frozen chicken! The place is a mess, they wait for people to come in to clear a table, so who knows how long it sits on the table before you sit there. Just noticed I have been charged twice, which makes me even more livid! The food is frozen and disgusting! The manager and her side kick need to look into jobs where you don’t have to deal with customer service, they don’t have any personality or even know how to fake a smile! It seemed they were proud to be rude, which isn’t going to get you any where in life! This place won’t last too much longer if they don’t do any changes! But I will be sure to let everyone I know not to waste their time coming here!
Simone S.
Évaluation du lieu : 4 Wildomar, CA
Love the food, worth the wait, fries are amazing but I wish they offered more than just the two. Great customer service, very sociable and help pass the time.
Chelle G.
Évaluation du lieu : 3 Hemet, CA
Just had lunch here and it’s bad or anything special. The service was great and the place was clean. The food was ok but it wasn’t 5 star quality. The fires were soggy and especially salty(see attached photo) and the wings were too vinegary, I could smell my food as it sat in front of me of course but the vinegar smell was just too strong to even recognize the taste. The only issue I saw(not major but worth a review) was the fact that they only had one trash container for the entire room. As we threw our trash away, we had to sit it on top of the trash container because 1. It was small and 2. It was completely packed. Overall it was ok and not too bad of a place. Some slight changes could enhance the overall rating.
Josh S.
Évaluation du lieu : 2 Menifee, CA
I’ve been here about 5 times, and I’m disappointed every single time because of the service. I give them the benefit of the doubt, maybe it has gotten better. But it still hasn’t. It takes a very long time for the food to be finished either ordering here, calling a phone order OREVENANONLINEORDER. It says online«skip the wait, order online» I came to pick up my order expecting it to be ready, but it’s been 15 minutes and my order still isn’t ready yet, so I’m sitting here writing this review while I wait for my order. The wings and flavor are OKAY here, considering there isn’t another spot in Menifee for mango habanero wings. This will be my last visit to this wing stop, I’d rather wait for BWW to open across the street.
Garrett J.
Évaluation du lieu : 5 Temecula, CA
Great place. Staff is extremely friendly. Great selection of flavors with a good price. Jazmyn was incredibly nice and helpful. Very on top of it. Give this woman a raise! :P
Sara H.
Évaluation du lieu : 3 The Pocket-Greenhaven, Sacramento, CA
I gotta say the Louisiana rub is so good but it’s a hit and miss for me latley, sometimes it’s soo good and others it’s so salty I have to wipe it off !! The mango habanero is probably one of my favorite. The absolute worse thing about this place is the trash cans why are there none? Instead there’s just trash all over every table and the employees are way to lazy to even clean them off! All around the wings are good i prefer the tenders over the bone in my experience the bone in are dried out.
Michael L.
Évaluation du lieu : 4 Laguna Beach, CA
I loved the wings here. Ordered 8-wing combo for 11.79 with Parmesan(Extra) Fries. Atomic wings all of them. Incredibly made boneless wings. I loved it. They were hot, had crunch, and the fries. Oh man — made perfectly in their oil(whatever they use — butter?) to fry them. It was literally amazing. I have only been to it once so I can’t speak for consistency of the food, but this first time experience was great. But damn — they need HONEYBBQ wings. Not plain BBQ!
Robert G.
Évaluation du lieu : 1 Hemet, CA
Terrible service, was on hold for 22 minutes, was trying make a pick up order on my way home, walked in and was like I think you still have me on hold. Gets phone, oh, haha, sorry
Chaldea S.
Évaluation du lieu : 1 San Diego, CA
Beware: Ridiculously slow service and overpriced. I ordered the combo with 6 wings/boneless, fries and a drink. It took 40 minutes to get my food! Granted, it was the 6pm dinner rush BUT40 minutes for what’s considered«fast food». Seriously? What a Horrible first experience.
Cindy W.
Évaluation du lieu : 3 San Diego, CA
More like 2.5 but I’ll round it off. This location has been many things and I’ve seen 3 other restaurants open and shut down here so I didn’t check this place out right away. Yesterday, I felt like it was time to check it out despite the low star average. I got the 10 piece half Louisiana Rub and half Garlic parmesan. I even got ONE roll because it said freshly baked on the ad in the place. One bottled water and one cherry lime soda all came to $ 14. The boy behind the register was nice, rather polite and checked my ID and called me by my name to thank me. The food, however, wasn’t very impressive. The wings were dry(I purposely ordered bone-in so it wouldn’t be dry) and the roll were definitely bought from the store at par-baked and they just finished baking the rest of it. That’s how it tasted, anyway. You can look at my photos and see how dry the wings were. I’m glad I tried it, but probably won’t eat here again.
Kimberly P.
Évaluation du lieu : 3 Fort Lauderdale, FL
Placed an order on the phone and when I arrived, it was ready! Cashier was pleasant. I like the fact that they review your order, they actually take it out and show it to you. a plus! Not far from where I live and the food was good. I would probably return if I am craving chicken strips(:
David G.
Évaluation du lieu : 3 Murrieta, CA
I think what’s letting people down here is the customer service and attention to detail. The food was fine but they forgot parmesan on an order of our wings, they forgot a ranch, they forgot a lot of things. A lady behind us ordered before us but got her food when we were done eating! She literally got her food cold because their negligence to notice she’s waiting. The store was not busy for her to forget a customer. Anyways that just annoyed me but otherwise the wings were decent.
Anna R.
Évaluation du lieu : 3 Menifee, CA
Wingstop is lucky that I brought my entourage with me today. This would have been a 1 star review had I based this solely on my opinion and my needs as a customer, but as a good Unilocaler, I ask for honest opinions from my companions. First, let me just say this place is not vegan friendly, not vegetarian friendly, but you’d have to be a bit empty headed to expect a place called Wingstop to be either. My problem with Wingstop was not the friendly and accommodating cashiers. They were friendly and did their best to work with my requests. I ordered a veggie side. It’s literally carrots and celery slices. I ordered a roll with no butter and French fries. When my order came out, the single roll was splattered in butter. What a disappointment. I had to go back and ask for another roll without butter. The lady was very apologetic but it took her at least 10 minutes to bring 1 single roll out. My husband ordered boneless Bbq chicken wings, side of beans and a drink. My son ordered the 6 wing combo boneless, mango habanero, fries and a drink. My veggie side was ok, nothing to write home about, the single hot roll was also just ok, the French fries were the best part of my dinner. Both of my dinner companions gave much higher ratings on the actual flavor of the food. They both said their wings were above average in flavor. The servings were skimpy. They forgot my husband’s beans so we both had to wait for a side to come out. My husband said he liked the baked beans better than the chicken. Unanimously we agreed the fries were above average. Here’s what really didn’t impress me at all. Our table was near the soda machine. There was ice spilling from the tray onto the floor. I am surprised no one slipped and fell because I felt like an ice dancer swishing around my seat every time I had to get up. This place has a station where you get your own ketchup from a pump into a cup and tear pieces of brown paper towels from a community towel ring. So getting up and down from your seat is pretty much a requirement here. There were old pieces of food on the floor aside from the ice. Please see pics. They really need to work on getting orders right and keeping their place cleaner. I was not impressed. If you’re in town and you just don’t feel like driving ten minutes to Buffalo Wild Wings, you’re probably going to be ok here so long as you don’t mind a little mess and order mix ups. The prices are about on point but the servings are a wee skimpy for my personal taste. Vegans and vegetarians you have to really be creative here and patient.
Jason F.
Évaluation du lieu : 1 Sun City, CA
My wife and I were excited to try out a new wing place. The place was busy when we walked in but only one group in front of us. While waiting to take our order two different people walked up with problems with their orders. We asked for The Meal For Two combo at which the girl gave us a blank look and said old on a sec. I totally understand that just opening a few weeks employees could be a little slow. But she turned around and was looking at the menu trying to figure it out. After she got help she put our order in. Handed us one cup when it comes with two drinks. Took about 10 or 15 minutes for our food to come out and we had boneless chicken bites not the 10 piece chicken strips. Figured at this point they were just hopeless and undertrained guided by poor management skills. I had the serono chicken with was very salty with not much flavor. Spice was at a decent level. My wife had the hot buffalo chicken which was ok but not a lot of sauce on it and kinda dried out. The fries had way too much salt and we’re very over cooked. I wasn’t impressed with the rolls we got that were a little over cooked also. Would be nice to have something to put on a dry roll. Forks and napkins should be in a place you don’t need to ask for them. I will most likely not be back because of the poor customer service.