The New York Company Restaurant

Decided to try a new restaurant to celebrate my birthday. Being a «N8TIVNYR» seemed like a good choice. Sorry… big mistake. The best quality was the service. Joey was attentive and tried to make the evening a special occasion. The prime rib is the Friday/​Saturday night feature so we decided to give it a try. Yes, it was a nice size portion but not the tastiest prime rib — somewhat tough. For medium rare it should melt in your mouth. Cutting was more like sawing. Clam Chowder was not very hot and mediocre in taste. Caesar dressing for the salad was really the only food I would say merited a compliment. Rolls were also good and started with softened butter so we thought it would be a good experience. The butter for the baked potatoes was not softened so immediately cooled down the potatoes! Not worthy of even a second try. Too disappointing.

Ordered the French Dip and when it was served, meat was on the cold side. The meal looked like «Carb City» as it had three «slider size» sandwiches and loads of fries.
The place was nearly empty and it was Mother’s Day. We tried to get into Elmer’s but the wait was over an hour.
Service was excellent but the kitchen needs some help

First time they offered brunch here so figured we’d give it a try (free champagne what could be wrong with that??) — arrived at 11am and didn’t get our food until 1240pm and the food was so boring and basic/​bland — will never come back here for brunch until they get their act together wow how so you screw up breakfast this much?

Amazing wait staff! Amazing food. Love the atmosphere. A new fav! Dina an amazing, welcoming server… She’s the best for recommendations! And they often have live piano music in the bar by an accomplished pianist. You can’t go wrong here if your looking for an elegant, traditional steakhouse experience.

Lovely atmosphere with old world charm, friendly, competent staff, and the food was incredibly delicious! Very moderate priced. A jewel in the desert.

Second visit… I think same server… slow…this time was extremely slow yet the restaurant was rather slow on Thu night. Another server came up to the couple behind us and asked if they had been helped. To which they replied… no, but I did order a Coke… but never received it… then the original server same as ours returned… I understood him to say to the other server. «I told you we didn’t have pizza». Or something that sound like that… but it was really the rude tone he had… infront of guests that bothered me… within a couple minutes the other couple left without ordering.
They were also out of a number of menu items that night. Food was adequate… but nothing that exciting really. My mother’s chicken Parmesan was lacking much flavor.

Having fled the worst service I have ever experienced in any restaurant at Melvyn’s on the Saturday night before Valentine’s Day we went in search of an alternative. Fortune brought us to The New York Company. We arrived, without reservations, around 8 o’clock. People were standing in small groups outside waiting for a table in the crowded restaurant. The owner, an elderly gentleman, smiled at our predicament and told us he’d have a table for us shortly. And less than ten minutes later we were seated at a spacious booth. Apparently because of the holiday weekend the restaurant was more crowded than usual, our waiter’s forehead was moist when he appeared at the table, exposing his struggle to keep up with the overflow. But though the place was a cacophony of sound and people – families, dates, and groups mixing easily in the room – our waiter, Joey, maintained a calm attitude and his pleasant repartee kept the waiting time pleasant.
Like the horrendous Melvyn’s this place is «old Palm Springs». In an earlier disguise, it was an Italian restaurant that catered to members of the Rat Pack, back in the day. Located on the south end of Palm Springs it is not one of the «hot» downtown venues. The food is not fancy. When asked how he described the place Joey thought a moment and said, «American, with Italian influence» and judging from the menu and our meals, I agree.
The owner recommended the prime rib (available only Friday and Saturday evenings). It was good, not great, but very good, especially with the horseradish and au jus they served on the side. Our friends ordered the pork chop and the seafood platter. I tasted the pork chop and it was juicer than the one I had at one of the steak houses in town. My friend loved his seafood platter. The only disappointment: my wife’s trout. It was overcooked and mushy.
Considering the unexpected overcrowding, the meal was very good. The restaurant seems to attract a loyal local clientele. The owner obviously cared about his customers and the food was quite good (except the trout). Thanks for rescuing the night for us.

Decided to give New York Co. a try tonight. Had a drink before dinner in the bar and it was very nice. Moved on to the dining room for dinner. I had the salmon and my partner had the seafood platter. Both were excellent. Out server, Deena was great. She took really good care of us. We ordered a Malbec that was not good and she made sure it was removed from our tab. Overall a good experience! We will go back.

Finally got around to trying this place I’ve past lots of times and glad I did! It was very lively in the bar, but we were seated in the dining room and server Deena was attentive and knowledgeable of the menu, plus a great personality! The broiled seafood platter had a lobster tail, scallops, and shrimp. YUM! My partner had the duck which was also excellent. Soup, bread, and cocktails all great. No room for desert, maybe next time. Tab for 2 with tip $ 100.00. I’ll be back!

I’ve been to this establishment several times. Good sized cocktails, nice wine pours. I haven’t had any train wrecks off the menu, and the specials are always just that. Special. Servers are kind and attentive. My favorite is Deeena, who really spells her name Deena… but gets paid as Dena… inside joke here.
Deena is a sweetheart, on hand when you need her and absent when you don’t. This delicate balance of service versus privacy is hard to achieve. Deena gets it just right.
The Delmonico steak is excellent. The skirt steak was tougher to chew, but delicious and doesn’t lose points because it is a different cut of meet. I’ve had the sole… top notch. Last trip, the bruschetta was delicious, although not prepared in a fashion that a classically trained chef might use,
The live music in the bar could turned down an bit. Especially for trousers of use o

Made arrangements via Open Table for party of 12. Arrived to find our reservation, though confirmed via Open Table, was not registered at the restaurant. Service was good, but not very exciting. Food was same. A few items on the menu were not available. Some of my party disappointed, some thought the food good. Is a solid three stars!

Back again! This is our regular neighborhood hangout the food is great the service is prompt and we always have a good time! We especially enjoy the bar and bar food. They ran out of Tanquerey gin tonight so the bar tender (Wally) offered me a much more expensive gin at the same price. As usual the shrimp cocktail and prime rib sliders were to die for. If you are in Palm Springs this is a must try establishment.

Called to make reservations on 8÷19÷15. Outgoing message said they opened for happy hour at 4 PM with Early Bird specials until 6.
Never heard back for confirmation.
Went there around 5:30 only to find a hand-​written note on door saying «Closed Until September».
Change your outgoing message to reflect that so people aren’t wasting their time.
Went to Spencer’s instead and had a wonderful meal.

Ask the owner what he thinks medium rare is before you have the grand idea of questioning why you understand that. Also fuck that guy. He will charge you for your shitty overcooked steak, no matter how many times he tells you it’s comped.
Also, the server told my friend to be careful with her dessert, «it just came out of the microwave.»

sorry– zero ambience and staff no personality and WE were only group in restaurant. Most of appetizers they did not have. Waitress forgot she had customers.
In spite of review– our food was delicious… But ambience and personality is everything

Went here on a Monday and was disappointed to hear they were out of my 2 favorite things on the menu. The music was terrible and my «mixed greens» salad was iceberg and romaine, however; the linguini and clams really saved the experience here. It was so delicious and had a great size portion of clams!

I really don’t understand all the negative reviews about The New York Company Restaurant & Bar. I live in NYC and while visiting Palm Springs, it was a little bit of home. I guess the desert sun brings out the nastiness in people.
Here was my experience and why I gave it 4 stars.
I recently met up with a dear friend to celebrate his birthday in the desert and he recommended this restaurant owned and operated by one of our east coast transplants. Wally D’Agostino oversees the kitchen and everything at this little flavor of NYC just a short ride from the Palm Spring’s tourist area — The New York Company Restaurant & Bar. It’s a flashback to old-​world New York and a welcome addition to the PS community.
The décor and ambiance is reminiscent of the old-​school Restaurant Row establishments with vintage pictures, live entertainment on certain nights and a varied menu for every taste. We went there for the Mussels and stayed for the Pork Chops and Beef Ribs — smart choices. The portions are large so you will probably take some of your meal home. It’s a slice of the Big Apple under palm trees and a scorching sun.
Our server was attentive and the flow of our meal was timely.
Tip: Share the Mussels order a sparkling wine and request plenty of warm bread for the flavorful butter and garlic broth.

Here’s the rationale for the overall * * Two Star rating which I calculated with the following sub-​grades:
* one star = organization of the restaurant and staff
* * two star = service (lack of effort, poor execution, attitude & not exercising common sense. No bad attitudes nor rudness ‘tho per se.)
*** three star = convenience of location and ease of parking
*** three star = pricing/​portions, food value
* * * * four star = food quality, taste
As you’ll read with a few others who reviewed this place on Valentine’s Day 2015, it was a disaster for many, probably including the restaurant itself.
To the credit of The New York Company Restaurant, there was a lot of patronage and customers supporting the venue, maybe an overwhelming demand that far exceeded the supply of both food and service.
I booked the reservation via Open Table. The front desk maître from the start seemed frazzled and overworked, so was far from welcoming bordering on disinterested if not slightly rude, but not offensively more neglectfully. Most of the staff were running around chaotically, whizzing by patrons, at accidents waiting to happen speeds, even cutting off or nearly bumping into each other and/​or waiting customers without acknowledgment nor apologies.
Fortunately, the reservation was honored without incident within 10 minutes of the scheduled booking, so that was good.
Where disappointment quickly occurred was the menu item options, as it was a fixed price night, Valentine’s special with 4 options, a duck, lamb, sea bass and prime rib. Well, they ran out of the Prime Rib to the dismay of myself (and neighboring customers). I’d think they’d be able to improvise other options, whether having a steak, chicken, pasta or something else, or once they discovered the beef was selling out, as it takes 15 mins per lb to cook prime rib, taking a little over 2 hrs for a 10 lb size to go in the over and onto the tables.
I opted for the Chilean Sea Bass, it was my 2^nd choice anyway (as I’m always mentally prepared with back up plans to my selection). It was very delicious, served with very tender asparagus and wild rice.
The crab cake appetizer was hearty and generous in the lump crab meat portions with little breading, making for an excellent dish.
The salad was good, ‘tho never came out and had to be reminded /​requested.
The bread service wasn’t proactive either, it has to be requested.
The desert was good, it was a spumoni ice cream with dark chocolate covered strawberries, ‘tho odd it was 1 scoop and 6 strawberries for 2 people to share.
The champagne that was supposed to accompany the meal was never given even to the end, and once mentioned, it was offered, but at that point, we declined it and felt it was time to move on and out.
We heard neighboring diners complain about the slow service and other things, so in a way felt lucky or fortunate our dining experience wasn’t horrible. The food was good. The service was more neglectful due to being overstaffed than being horribly rude, ‘tho I get a sense the service levels in Palm Springs as a community lacks proactive efforts and seems a bit complacent dwelling in mediocrity at times.
I’d love to try this restaurant again, but am not sure when I’d come back to Palm Springs /​Palm Desert and if I did, since I do visit so infrequently, I’m not sure if I’d roll the dice again in case things don’t improve in terms of the organization of the restaurant.
I’ll say it again ‘tho, kudos to the chef and the quality of the food, as it was very good. If you’re willing to bypass the other things or take the chance that on a slower less busy night, it’ll be less chaotic and more paced out, I’d recommend eating here, as the food is /​was delicious.
From a far, the Prime Rib others were able to order, before they apparently «sold out» looked really appetizing and that’s in part why I was so disappointed when it wasn’t made available to order for me.

This review is for the fantastic piano player they have in the bar, and I guess his music goes on in the background thruout the whole restaurant. We only sat in the bar.
The piano player is an older grey haired man that I later found out his name is Bob. As we talked and listened I heard American composer classics like Irving Berlin, Cole Porter, Rodgers & Hammerstein to name only a few. Not only were all the tunes very recognizable, but Bob played with adept precision that only an audiophile could appreciate!
We spoke to him on his break to compliment him and found out this man has REAL N.Y. Broadway experience as past conductor of Fiddler on the Roof and many more he rattled off. Needless to say we were very impressed and plan to return many times to hear our new friend Bob perform. :)
This NY COMPANY restaurant is the real deal, when they actually have a former New York Broadway piano star playing as you dine on the weekends! 5 STARS!
Greg Solt and Mack Rogers

The Robin Thicke appearance was postponed last night and suddenly I had a rare free evening for weekend dining. It was time to visit NY Company Restaurant.
Full Disclosure — I walked in with huge bias. Know that before this restaurant opened, I responded to an ad looking for experienced FOH and marketing pros. After a nice conversation and one or two Thank You cards that went unanswered, I sneered when this venue opened doors without a website, decent street signage, social media, or business pages. In fact, Unilocal as a free business tool wasn’t even utilized properly. Even though my plans changed on a Friday night during high season in Palm Springs, I knew this restaurant would be half empty for the above reasons. Reservations were not going to be an issue just yet. That however, may change as word slowly gets out — the food is good.
The room is inviting and nicely laid out. Larger groups are easily accomodated in center, window seating for smaller parties. Décor is what I would call desert classic — a nod to supper clubs of 60’s — 70’s yet new. Music begins after first course, piano. It sounded Live but forgot to look on my way out.
I wanted an entire experience. For me, this means four courses — appetizer, salad course, entrée, split of a dessert. Cocktail and wine.
New Zealand Mussels — incredibly tasty sauce. Complex to the point of being unidentifiable. I didn’t ask server for further information about it for reasons we’ll get into later. Eight shells to the order. At $ 12 I was a bit greedy, hoping for more. As a huge feature of the bowl; sauce is wonderful. By the time I got to bottom of bowl, size didn’t matter. Excellent.
Ceasar and wedge salads — you can’t be in Palm Springs and not try a good wedge. As for Ceasar, perfect. We detected a light smoke from grill but couldn’t confirm. Again, didn’t ask server. We’ll get into that later.
Prime Rib — This was not on menu but I happened to know it was supposed to be a big feature/​specialty of the house, as this was explained to me prior to restaurant opening. It was described to me as something we would be able to «cut through with a fork» last summer when they were working on the venue. As it turns out, prime rib and one fin fish are «specials» shared by server. I didn’t ask for better details from server (we’ll get into that later). While it was excellent cut of beef, there was no way I could cut through it with a fork.
Cannoli — Fuggetaboutit. Truly terrible. Too much lemon zest. Needed a knife to cut through. Didn’t ask server for one — not to worry — we’ll cover that .
Wine — the glassware isn’t right. Utility at best.
Service — I counted three servers, an expo and manager this night. We had the privilege of being hosted by the youngest of the three. I for one am very happy to see young people filtering into rooms like this one, delving into world of casual fine dining. But here’s the problem, NY Restaurant Company — the other two are not watching this kid’s back or offering ongoing training.
Here are some finer points of dining:
Never ask How Is Everything? On this night, I had shoulder pain. Should I have spoken about that?
Offer wine during salad course, not after entrees arrive. On subject of entrees, fire order halfway through salad consumption. We don’t want to see those plates until we are finished with previous course. Thanks.
When describing salmon «specials» these days, guests want sourcing information. Is it farmed raised or wild and line caught? King? Coho? Is it grilled? Pan seared?
When describing prime rib, tell the story. Why is it special? The only way I knew was because of conversation before opening — a french made rotisserie system, hopefully delivered and working.
Do not share how the dessert is «an old family recipe» when nothing was imparted to us about that family prior to dessert. The setup throughout should have been the restaurant’s story and people behind it. No one is going to ask. Paint us a picture. As it turns out, it was the dessert that was «an old (fill in the blank).
The expediter who helped with busing is a true professional. A feature and asset to this restaurant for sure.
Keys hanging off the managers belt. Is this a Home Depot? Shurgard Storage?
Final point on service. It’s a new venue. Share the journey. If you want to know what that means, NYCR, call me for another conversation.
4 star for food. It’s good. Very good.
2.25 star for overall service, 3.0 star for fake pleasantries.
Photos uploaded as my gift because what was up here is horrible and doesn’t say anything except retired people sit in bar.
You’re Welcome.