IHOP

Food was alright. The server was like in a hurry. She gave me only one glass of water wich was almost all ice and eating pancakes was better to eat sand. Asked her for another glass and she said will be right back but I still waiting.

Our server Ana Q (#217) was phenomenal. I am rating IHOP based off of mostly her professionalism and great customer service she provided. I always enjoy breakfast food so that was good as expected, but I am just grateful for good quality service. Having a good server seems rare these days, but Ana is exceptional. She should be used as a trainer or even in a management position. Way to go Ana! You’re the best! I may call the corporate office to brag about her even more.

This IHOP needs alot of help. We usually freqent the other Pearland location, but it was Christmas Eve and it was close to where we were at, so we stopped here. We expected a little bit of a wait because it being one of the few restaraunts open that late on a holiday. The problem was with the service when we actually sat down. It was extremely slow and the food needed help. It felt as if the food sat at the window awhile before it was brought to us. Barely warm food that didn’t even taste good. I am sure it was an off night for them and I hope they get it together soon!

Every time I give this location another chance, I regret it. I had a craving for breakfast the other night; my boyfriend and I decided to give this place a go because the only other option near us, Denny’s, was terribly understaffed last time we went. Even though there were only maybe 10 people eating, we waited 5 minutes to be greeted at the door, another 5 to get our drink order taken, about 10 – 15 minutes to get our food order taken, and at least 20 minutes to get our food. Terrible service, and wait, for less than mediocre food. The worst part about the whole meal, was having to listen to the waiter for the table behind us lie his butt off trying to sell some Nutella pancakes. The waiter told these poor old people that Nutella is an all natural chocolate spread, and made with freshly ground cocoa. All of which are lies, and he completely failed to mention that there’s nuts in it; hopefully they don’t have any nut allergies. :(

Love this place! I come here every wk to have breakfast with my husband and we always get great customer service!

Went to another breakfast spot down the street and was disappointed so we came here. Server Antonio memorized our order. Repeated order for confirmation and order came out in a timely manner. Food was good. From out of town but definitely would come back when in town.

Restaurant was not crowded, I was seated almost right away. No coke! Had the fried chicken dinner. Good! Chicken was freshly fried. Mash potatoes and kernel corn was OK.
Waitress was hard to find at times. Another waitress refilled my drink.

Staff seated next right away. Waiter can over soon after. Warning: they do NOT have Coke products, just Pepsi. Sigh.
I ordered the strudel berry crepes. Cane out without strudel. Sent it back and it came right back with streusel. Crepes are a bit thick. Berries are not fresh (maybe frozen?). It was cheap but good.
Waiter left bill but had a hard time finding him to pay.

It’s ihop. Ok service, cheap ok food. Breakfast all the time. If you are looking for fancy, if you are looking for fresh fruit, keep passing by.
If you are looking for breakfast for lunch or dinner, if you are looking for every flavor syrup with butter, you have found the place.

I ordered a chorizo fiesta omelet and she forgot the fiesta. Its took forever to come out. i waited 3 damn days for it fml. Go to dennys acrossthe street

I ordered the new Lemon Strawberry Double-​Dipped French Toast thinking it looks good on the new TV ad. For starters it’s very over-​priced (over $ 8) so I expected it to be good. WRONG!!! It was dried out, tasteless even after pouring some syrup over it – and didn’t taste at all like any french toast I’ve ever eaten. The lemon strawberry stuffing is some kind of canned stuff (perhaps pie or pudding filling?), full of sugar and who knows what else! I don’t advise anyone to spend that kind of money on such a tasteless breakfast. It arrived heated (perhaps microwaved) but the heat didn’t hold long enough to eat it. Perhaps the whole bread thing is microwaved and the reason it’s so dried out. I did complain about it and only ate a few bites (thinking it would surely get better) — the waitress talked with the manger who didn’t adjust my bill so they also have poor customer service.

Horrible, horrible, horrible experience. This place was NOT busy at all! The waiter Antonio seated myself and four others (friends). While my friends ordered various dishes on the menu, I decided that the only thing I’d have would be a Dr. Pepper. The waiter, Antonio, asked if I was having anything else. I responded, «No, just a refill of Dr. Pepper as needed.» Moments later, Antonio came back to the table with five glasses of Dr. Pepper. This was unprofessional. I asked him to remove the excess drinks from the table. He refused, commenting «Since you wanted refills of only Dr. Pepper, here you go! You can drink them or not.» I will NEVER visit this place again. I’m not an angry customer stretching the truth; I’m simply a customer who wanted some reasonable customer service and not be insulted.

This IHOP has gone waaaaaaay downhill. It used to be one of my go to spots since it’s the closest to my home. But, today, I called in a to-​go order… Over the phone, the order taker was very nice & couteous. She even called me back to tell me my food was ready. However, once I arrived, the first thing I saw was a bunch of young kids (employees) suiting at the front in their red shirts & black pants. Two were playing on their cell phones and the other was just looking around. I heard some very raunchy music playing so I looked around because I was in shock that Pearland IHOP would allow that to play. I asked the cashier «is that coming from the loud speaker»? She said, «No, that’s one of those kids playing that on their phones. IHOP wouldn’t allow that. The corporate man is here & he would have a fit».
Very unprofessional atmosphere! Not sure what happened to this place but they need a change quick :-(

Made the mistake of coming in on a Sunday morning. It feels like I’m at IAH. Its like a madhouse in there. I don’t frequent IHOP or any of its chain competitors very often; actually, itsCrazy, crazy busy… but I can deal with busy. What I can’t deal with is the FOUR times I had to send my to-​go order back to the kitchen. Customer service sucked and food was sub-​par when I finally got it home to eat. Blah.

Food is good but the service isn’t. I paid cash and my friend paid with her card and they charged my total on her card. I don’t understand how they can get two completely different method of payments confused. I even gave exact change so I wouldn’t get any change back.

The place was not busy at all. Waitstaff saw us waiting to be seated, but ignored us. It was several more minutes to finally be seated by, maybe the manager.
After seating for another long period of time with waitstaff continuing to ignore us, we decided to leave and spend our money elsewhere.
I have been here a few times and the slow acknowledgement of our presence and service seems to be characteristic of this location.
This is the last time we visit this location.

If you like getting the shit that you ordered, go somewhere else. Took an hour to get a cold breakfast sampler with the eggs wrong and an eggs benedict with no eggs in it. Seriously wtf.

As IHOP’s go, this one is A-​OK… The service was pleasant, the prices are very reasonable. Great place to enjoy a leisurely breakfast. There is something very special about IHOP pancakes. The coffee was fresh, all in all a pleasant experience for our party of three.

This IHOP location has been relatively consistent on our food arriving hot and fresh and service (from the wait staff) is usually decent to good as well. The wait time to receive your food though, it can be unusually long even during off peak hours.

Came here on a Friday morning. There was no wait to be seated. Looking good so far but after that we sat there for 20 minutes and nobody came to take our order. In the end we just got up and left and even then nobody noticed. Drove to Dennys down the street and experienced great service there.